reviewer
bully2
Suffield, CT
About as "Innovative" today as the Pony Express would be!
1 star rating

mostly shop online, a busy professional, a frequent online purchaser, I believe in honesty, expecting good, fair service, quality conscious, appreciative of good service
Pros

    You're stuck with them sometimes?

Cons
    Lack of tracking on either web site, Re-routes, Sitting in sort facilities, No service

NOV
15
2007

UPS Mail Innovations — 

I don't know HOW this unholy alliance came to be, but it is a match made in hell. 

I saw another reviewer mentioned an order from Drugstore.com, but they aren't the only merchant using them.  I've seen some quite reputable merchants use this service (Not that Drugstore.com isn't reputable by any means), and have been very disappointed because of the LONG SHIPPING TIMES.

 I'm not sure how exactly they manage to do it, but they can take a package from Massachusetts to Connecticut, and make it take about TWO WEEKS.  I wasn't there, so I can't attest to it, but I bet there were faster deliveries in colonial days.

Unfortunately, you don't always know HOW a merchant is going to ship.  There's also this DHL/USPS alliance, and other "hybrids" emerging.  A common theme seems to be more lengthy delivery timeframes, and the fact that unlike when there is just the ONE "true" carrier, you can't seem to track your package online with a tracking number or even using the link on the company's web site.  When you call, they tell you to be patient. 

Best advice:  If you have the option for your carrier of choice, take it!



I_thumb_down UPS Mail Innovations is not recommended by bully2

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