Easy and Versatile with Hidden Fees and Lacking in Rewards
The reasons I signed up with US Bank have been phased out over the years and they have yet to get with the 21st century. I can't believe US Bank charges for mobile deposits when it's the norm now to have free mobile check deposits. Likewise, my check card used to have a points reward system, but that is completely gone. I definitely wouldn't choose US Bank again. Customer Service I haven't had too many issues with customer service, but I started receiving fees on my account after I graduated college, and was never informed I would be. Once I called and contacted about it, I was informed my account had automatically moved from a student account to a standard checking account (which isn't free). I would have liked a notification this would be happening. Also, I receive calls from them about once a week trying to sell me a credit card, which is incredibly annoying. Available Rates The rates are terrible. The only free checking account is a student account. The only way to waive the fees of a standard checking account is to have direct deposits over a certain amount. My debit card used to have a points system but that was discontinued, as was free transactions at any ATM, anywhere. My savings account interest rate was cut in half without notification or a reason why.
ErynBlake
USA