4.5
120 reviews
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  • Average: 4.6
  • High: 5.0
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Computers and Electronics Websites
Tripp Lite

Summary

Tripp Lite is a global manufacturer of power and connectivity solutions for people and organizations that depend on their technology. From uninterruptible power supplies (UPS) and power distribution units (PDU) to cables and rack cabinets, we offer more than 3,000 products that enable our customers to organize and protect their critical computer and electronic equipment

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REVIEW SNAPSHOT®

by PowerReviews
Tripp Lite
 
4.5

(based on 120 reviews)

Ratings Distribution

  • 5 Stars

     

    (91)

  • 4 Stars

     

    (17)

  • 3 Stars

     

    (4)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (6)

92%

of respondents would recommend this to a friend.

Most Liked Positive Review

 

well worth the money and peace of mind.

Excellent product. Here in Washington state we recently had a couple of wind storms that knocked out power and this ups did exactly what it was designed to do! I cannot give it 5...Read complete review

Excellent product. Here in Washington state we recently had a couple of wind storms that knocked out power and this ups did exactly what it was designed to do! I cannot give it 5 stars because I'm running into a problem with the communication port to my I-mac.On start-up My computer will say that my I-mac is running on battery back-up and needs to shut down which it does...even though I have no power outages. No big deal really because I always shut down my computer when I'm done so I do not use that feature anymore. Other than that It's an excellent product and I would not hesitate to recommend it.

VS

Most Liked Negative Review

 

PowerAlert software is NOT good

You are only getting 2 stars because although the model of UPS that I have has many good features, your PowerAlert software is so bad that I cannot use it under Wondows 10 (and...Read complete review

You are only getting 2 stars because although the model of UPS that I have has many good features, your PowerAlert software is so bad that I cannot use it under Wondows 10 (and certainly not Linux either.) It is not my system, as I have had PowerAlert installed on 2 different PCs with mixed results. Your PowerAlert actually randomly put my PCs into a hibernate mode without warning!! This happened on a cheap HP Pavilion PC and a new $5000 Titan Workstation. It is completely buggy and will prevent me from ever buying another Tripplite UPS until the software is updated and modernized. Really disgusting. Get with the times and provide new software for

Reviewed by 120 customers

Displaying reviews 1-10

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1.0

Terrible Service

By 

from Seattle WA

Comments about Tripp Lite:

My order did not ship on time... twice. Even after I called them and they said they would expedite the shipping, they didn't and it shipped 2 weeks late. The material finally arrived to my customer and it was damaged. The return process was a hassle and took weeks to clear up. Long story short it took my customer a month and countless hours of following up to get a standard cabinet that was in stock and should have been a 5 day (max) process.

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5.0

Always great !!

By 

from New York NY

Comments about Tripp Lite:

Daryl King is the man! He is the King when it comes to customer service.
Thank you Daryl!!

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5.0

It works

By 

from Tallahassee, FL

Verified Buyer

Comments about Tripp Lite:

It's a surge protector. It works. Plus I like the slim swivel design.

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4.0

your people are the best!

By 

from Orland Park, IL

Verified Buyer

Comments about Tripp Lite:

please keep up the good work.

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5.0

well made product

By 

from iowa city, iowa

Comments about Tripp Lite:

no problems with transaction and good customer service

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5.0

well made product

By 

from iowa city, iowa

Comments about Tripp Lite:

no problems with transaction and good customer service

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5.0

well made product

By 

from iowa city, iowa

Verified Buyer

Comments about Tripp Lite:

no problems with transaction and good customer service

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5.0

Easy purchase, good product

By 

from NC

Comments about Tripp Lite:

The USB Hub was exactly as advertised and works well.

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5.0

Easy purchase, good product

By 

from NC

Verified Buyer

Comments about Tripp Lite:

The USB Hub was exactly as advertised and works well.

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5.0

Excellent product and quick delivery

By 

from Phoenix, AZ

Comments about Tripp Lite:

This is a must have in a motorhome for additional outlets and USB charging. It also fits in with our decor

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