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Trip Advisor is the place to go for the inside scoop when you want to really know what a place has to offer that you will be traveling to or you want to know what the hotel you are staying at is really like. I rarely contribute my own information to these kinds of sites, but I do on Trip Advisor because I feel like I get so much out of it when researching travel that I need to share my inside information with others in the same boat.
Although I LOVE the site, my only caveat is that you need to realize that there are always going to be people that have had bad experiences that they want to get off their chest and share--even if it is the nicest hotel in the world, you are going to find some negative reviews about it here. I usually try to read through several reviews and figure out if the person reviewing really is providing information that is helpful to me or if they are just ranting about their one time experience.
The forums are also a wealth of information--especially when searching for travel tips or really obscure pieces of info like what the dress code is really like at a resort.