Travelocity Review

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Overall 3.26 of 5 view all 19 reviews

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lynnl2186
Belmont, NC

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No guarantee like advertised

a researcher, mom of 2, Frequent Traveler, a travel writer, on a budget, a woman, lover of cruises, noticing the details

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Cons

Did not guarentee as they promote, Horrible customer service, Customer Service language problems, rude, Hours spent trying to fix problems

NOV

2007

I just had the most nightmare of a experiance with this company. they did not correct any of the problems at the motel i booked through them. After i checked out and was coming home they offered to put me in another motel at the same price. no one with the company could speak good english....duh..... we are in america. do not ever book travel with this company they are rude and never correct the problems and believe me there were alot of problems at this motel. it was a discrace to even be featured on travelocity. BEWARE

Travelocity is not recommended by lynnl2186

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Comments about lynnl2186’s Review

cindy23 wrote on Nov 27, 2007 at 9:59AM

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I had similar issues with customer service and had to make repeated phone calls. I will not use them again!

mrkstvns wrote on Nov 27, 2007 at 9:13AM

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Unfortunately, I've heard this same complaint about Travelocity from many people. Considering that Travelocity advertises that "if you book it, it will be there", this is an extremely important point.

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Travelocity Review

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