Tracfone Review Summary
One way to keep in touch for little cost is to use Tracfone Prepaid Phone Service. This phone service offers a means for individuals to own a cell phone and purchase service without spending a large sum of money and besides the cost, customers also like Tracfone Prepaid Phone Service for its good coverage, limited dropped calls, and ease of adding more cell phone time when you need it. Tracfone Prepaid Phone Service receives mostly positive comments from reviewers such as “Tracfone: When You Want to Keep in Touch on the Cheap” and “I Feel Safe and Secure Traveling- Great Service”. But there are those who feel Tracfone Prepaid Phone Service is overrated and inadequate, like one reviewer who says “Customer Service Completely Incompetant”. Thus, when all things are considered, Tracfone Prepaid Phone Service ranks as average overall, even though it does make a good Communication option for those who use their cell phone on a limited basis.
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27% |
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34% |
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16% |
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9% |
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14% |
75% 
25%
25%
Tracfone Comparison
Most HelpfulFavorable Review
NOV
17
2008
My mom just wasn't using her cell phone so we canceled her service. Then she found herself one day without a phone. It was unplugged (don't ask!). I decided to buy her the Tracfone which my aunt also has and likes. This is a pay as you talk phone and perfect for my mom. I think it is perfect...
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Most HelpfulCritical Review
APR
17
2008
Tracfone Ratings and Reviews
8
helpful
votes
votes
cost-conscious, usually just making or receiving a call, not duct taped to my cell phone, simple is good, not into status, practical
SEP
25
2007
Reading an article in the newspaper about a simple cell phone made me realize how much my parents like the Tracfone. It is a prepaid plan with no yearly contracts or activation fees. First, you have to purchase the phone which can vary in brands and cost up to $60. Then you have to buy phone cards which range from $20-$80, depending on how many units are bought. The number of minutes are on the phone screen, and when they run low, you can buy another card which is available in most major stores like Walmart or Target. After buying the card, you have to call a number or go on a website to activate...
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5
helpful
votes
votes
a techie, cost-conscious, computer literate, a woman, a magazine reader, always seeking good tips, too busy to make beds, listening to books on tape
MAR
30
2008
Every now and then we'll have the conversation -- "Are we missing out on something by not having phones through _____ (fill in... review »
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3
helpful
votes
votes
cost-conscious, computer literate
APR
17
2008
That being said, I don't use my cellphone a lot - - - but that's me - - I'm not a big phone person. But I carry it so if my car breaks down when I'm traveling, I can call AAA. Or if I'm meeting a friend for lunch and he's running late, I can call him. When I buy 250 minutes for a year's service, I'm probably going to carryover minutes to the next year. And that's when I call my buddy when I'm stuck in an airport and chat.... review »
2
helpful
votes
votes
cost-conscious, Practical, a busy person, online shopper
SEP
14
2008
I like that I don't need a plan or monthly bill to use this phone. So far I have not spent much money on calling cards because I don't... review »
2
helpful
votes
votes
cost-conscious, Every day computer user, not into status, a person who likes a bargain
NOV
29
2007
I have been a Tracfone user since 2001, and I see no reason to change anytime soon. The phone obviously has it's pros and cons, but it's perfect for someone like me. Everyone I know uses a 'monthly plan' for their phones, so this is much cheaper than that, at least for me and my family. I'm certainly not a person who uses my cell phone very often, but I use it a few times a week. Here is my experience:
* Use the current online deals to get the best value. For $99 you get a phone, a year of service, and about 400 minutes of phone time. The current phone they have advertised (as of 12/07)...
review »2
helpful
votes
votes
a pet owner, simple is good, I believe in honesty, a busy person, budget conscious, into finding great deals online, cost-conscious, comedy fan
NOV
29
2007
The customer service isn't the greatest, but then again this seems to be a trend in America today. Outsource our jobs to save money, and customer service seems to go downhill in the process.
Tracfone is a... review »
2
helpful
votes
votes
somewhat tech savvy
AUG
12
2008
I am on my third TracFone...
I had purchased this phone via their website. The first phone that I had received ... did not work. So after being on the phone with them 1 1/2 hours... the decided that they would replace me with a another one... which was refurbished!
Guess what? This one did not work either! Then they decided ...after a little over 2 hours on the phone with them... the decided to mail me a third... And surprise... this one does not work either! After being on the phone with them for a little over a 1/2 hour with them today, they told me that... review »
2
helpful
votes
votes
cost-conscious, somewhat tech savvy, pc-user
JUL
22
2008
Tracfone has insanely poor customer service. They can not do simple tasks, put you on hold incessantly, and do not speak legible English.
I have been shipped 4 phones. We have spent countless hours on the phone just trying to receive a phone that worked (two phones didn't work out of the box and one quit after 2 weeks, the newest works--so far) and to each phone activated due to technical issues. I had to correct the problems on their end with my ideas.
They are pulling their customer service reps from the bottom of the barrel. I would not recommend this company for prepaid cell phone...
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1
helpful
vote
vote
cost-conscious, expecting good, fair service, technically savvy, a person who enjoys quality, not duct taped to my cell phone, appreciative of good service
MAR
18
2009
1
helpful
vote
vote
cost-conscious, dependent on my phone, Every day computer user, into trying new things
JUL
15
2008
Their customer service isn't the greatest. It's a hassle to call them. So, if I ever have a problem, i'll get someone to call them for me so I won't have to yell.
Overall,... review »
1
helpful
vote
vote
somewhat tech savvy, computer literate
APR
17
2008
1
helpful
vote
vote
cost-conscious, somewhat tech savvy, computer literate, a pet owner, comparison shopper, fairly internet savvy, a healthy cook, A realist
APR
18
2008
1
helpful
vote
vote
Every day computer user, value conscious, not rich, simple is good
NOV
14
2007
