cost-conscious, dependent on my phone, Every day computer user, into trying new things
Pros
Adding new time is a breeze, Cheap, Good Coverage, easy to use, No dropped calls, inexpensive
Cons
Poor customer service
JUL
15
2008
Tracfone —
I've been using Tracfone since I could remember. The great thing about the phones are that they aren't anything fancy! If you want to spend $300 on an iPhone so you can access the internet and whatnot, be my guest. Tracfone cell phones sell from $20 to $50, and they come in cool colors (ok, maybe black, silver, and pink). They are a breeze to use! It's a pay as you go "contract," so it can be either light or heavy on your wallet.
Their customer service isn't the greatest. It's a hassle to call them. So, if I ever have a problem, i'll get someone to call them for me so I won't have to yell.
Overall, the phones/minutes are worth it- but not the customer service.
NOTE: the reviewer indicated that they are a client of Tracfone
3-way calling
Call forwarding
Call waiting
Caller ID
Caller ID
No credit checks
No credit checks
No credit checks
Picture/video messaging
Ringtones
Ringtones
Text messaging
Text messaging
Voicemail
Voicemail
Voicemail
roll over minutes
roll over minutes
Fees
Activation fee
Additional minutes
Additional minutes
Additional minutes
Contract length
Directory assistance
None. (prepaid)
Use of Minutes and Expiration dates
Use of Minutes and Expiration dates