Many aspects of this tablet are really great. It withstood being dropped and while the screen cracked, it still works. The sound on the tablet isn't great, the only way to really hear anything is to wear headphones. As the tablet ages, it starts to slow down and have issues with running apps. There are many days when I have to remove the battery to restart the tablet because it won't run an app or the app has caused display issues. Ease of Use It's pretty straightforward since it's android technology. Battery Life Not that great. Many other tablets have a much longer battery life. Support & Service Well, the android aspect of the has great support but toshiba customer service can leave a lot to be desired. Speed/Performance This has slowed down somewhat as the tablet aged but it is still generally really good. Design Good since it uses android software. Durability After having it for almost 2 years, I dropped it and a crack appeared but it still fully works. Sometimes the tablet really struggles to run apps.