I have had this laptop for four years now and I have only ever had one issue with it. The power cord adapter went bad after about two years. However, I contacted Toshiba and they replaced it for me for free, since I was unable to find a replacement on my own. I did not want to buy one that was off-brand. Most people will just purchase another one from a different company, without contacting the manufacturer, once their warranty is out of date. Mine was out of date for only a month, so I was lucky that they were so helpful. I definitely this this laptop is a good buy. I have never had to have it serviced. It runs well, the graphics package is great, and it was not as money as other laptops out there do not run half as well. I know it is now discontinued, but I am sure someone will be looking for a review if they want to pick it up secondhand. I would recommend this laptop even secondhand. Support & Service Toshiba replaced my power adapter at no cost to me, so I would not have to buy an off brand adapter. Design The screen is a great size and it has a very sleek design.