Today's Concept Review

www.todaysconcept.com

Overall 2.33 of 5 view all 3 reviews

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islandfever
Melbourne, FL

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Terrible Customer Service

a busy person

Pros

NONE

Cons

Did not receive merchandise ordered.

MAY

2008

I ordered a garage fan from these people. I received a confirmation notice and number. After nearly two weeks of no merchandise or notice of shipment I called. I got someone in customer service who did not speak very good English who said there was no record of my confirmation number though it was charged to my credit card. He said just dispute it with my credit card company and rudely hung up on me. Incredibly poor customer service.

Today's Concept is not recommended by islandfever

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Comments about islandfever’s Review

islandfever wrote on Jun 3, 2008 at 10:01AM

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I received my credit from American Express, but I am still dumbfounded by Today's Concept total lack of cooperation.

islandfever wrote on May 21, 2008 at 12:39PM

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I talked to the company again yesterday. This time I got someone who could speak English. She said she would investigate and get back with me. Of course she did not so I have contacted my credit card company to dispute the charge. Buyer beware!

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