Time Warner - Milwaukee-Racine Division - Milwaukee, WI

Time Warner - Milwaukee-Racine Division - Milwaukee, WI Review


pin

1320 North Drive Martin Luther Kin • Milwaukee, WI 53212
(414) 277-4000



Overall 1.00 of 5 (by 1 user)
 




mistressofmadness4
Hartland, WI

My once favorable opinion turns sour after years of mistreatment

1 star rating

practical, Every day computer user, expecting good, fair service, willing to pay for quality, appreciative of good service, value conscious, not rich, budget conscious
show all »
Pros

    quality of service ok

Cons
    Dishonest about packages, Customer service rude, Prices are way too high, Disorganization in busess pratices

DEC
16
2007
I use to have a good opinion of Time Warner cable actually use to telemarket for this company and when I did so they appeared to be reputable.  Although after my dealings with this company over the past couple of years I have no good opinion of them. There are to many places to start the customer service is at the least rude and disrespective at the worst they do not honor special prices and packages offered.  This has happened to me each and every time I have taken one of there specials over the past three years.  Every time I take a special I clarify more than once the terms of each deal and they either have untraineed staff or flatly do not honor what they offer.  When you call them to confront the price difference the rudeness is astounding to say the least.  They claim such a savings in their packages above all the rest but if you split the package apart you are actually spending anywhere from 20-50 above the others.  Another big problem I would have is each and every moth after paying over priced services time and time again recieve a disconnect notice and have to sit there on the phone or in person finding out where they put your payment because no one knows what is going on and has no answers.  I could go on and on about the problems I have had with this company.  Recently new serivces have come into the area and I have been able to sign away on them thank god.  There pratices are unjust and I highly suggest no one ever deal with this company.  It is all headaches and not worth any one's time nor patience.



I_thumb_down Time Warner - Milwaukee-Racine Division - Milwaukee, WI is not recommended by mistressofmadness4

1
helpful
vote
Did you find this review helpful?
 
 



add mistressofmadness4 to my friends list add to my favorites subscribe to feed

I_comment_shdw24 Comments about mistressofmadness4’s Review

 



More reviews by mistressofmadness4
add mistressofmadness4 to my friends list

5 star ratingDinotopia Review - "Searching for a world of better times sit back and...
5 star ratingexalead Review - "If organization if a must this you must have "
5 star ratingMoli beta Review - "I have seen most of these but this one you will love"
5 star ratingThe 10th Kingdom Review - "A truly wonderful movie for all magical...
reviews by mistressofmadness4 »
view more in Misc. Home Services view more in Home Services & Repair