I have been using Time Warner Cable Company's Roadrunner internet and telephone bundled service now for about a total of two and half years. Previously I lived in a very rural area where all we had was satellite internet so I can only say how happy I am that Time Warner Cable Company provides me with really fast cable and with unlimited bandwidth to surf the internet. Of course anything would have been an improvement over dial-up and satellite like the old place so I don't have a lot to compare it to. Mostly the Time Warner customer service has been good. The internet almost never seems to go out here. It is pretty rare that we have a service outage and when we do it usually doesn't last longer than an hour or so. I did have one problem where the price kept creeping up and I called asking them to bring it back down. The representative was having computer trouble and finally said that he would need to call me back. When the internet slowed to a trickle that night their tech support finally figured out that they had put me on to the cheapest plan without calling me ever back. But other than that little hitch it has been great and I am happy to no longer be part of the 28% of America that doesn't have DSL or Cable internet available to them.