reviewer
binkipi
Columbus, OH
Do not trust them and customer service is very bad.
1 star rating

noticing the details, a music lover, Every day computer user, comedy fan, DVD collector, a fan of educational toys, value conscious, expecting good, fair service
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Pros

    unlimited long distance, service reps speak English

Cons
    terrible customer service

NOV
16
2007

Time Warner Cable - Digital Phone Service  — 

Time Warner installed my package and the next day I found jewelry missing. This is under investigation. I called every week for four weeks and each time I was told someone would be calling me shortly. No-one ever called. The last person I spoke with yesterday said to make a police report and call them back with the police report number. Their customer service is very bad: long wait times, frequent disconnections, no call backs. I have informed a certain media source and am waiting for a reply. All in all, I would definitely NOT recommend Time Warner to anyone.



I_thumb_down Time Warner Cable - Digital Phone Service is not recommended by binkipi

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I_comment_shdw24 Comments about binkipi’s Review

 


jasyjen wrote on Mar 14, 2008 at 1:21PM

WOW!! That is unbelievable! I hope you get your things back. I'm so sorry this happened to you! As much as we pay for cable, and then they hire thieves???