I am a customer and have been for many years! The price is constantly rising and they are losing lots of channels access. I also believe they have lied about the internet speeds because we have an all in one package and the internet speeds are ridiculously slow. When I call and ask why my bill is so high they tell me prices have gone up and dont offer me anything else. I've asked about getting cheaper packages and their response is always the same. We dont have any cheaper packages for what your looking for, then they rely to offer me more.