Time Warner Cable - Company Review

Overall 2.25 of 5 view all 102 reviews

endeavor1111
Hornell, NY

Gobbles up home town cable company, terrible customer service!

I believe in honesty, waiting for version2.0, Every day computer user, a techie, an early adopter, cost-conscious, value conscious, computer literate

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Pros

NOTHING

Cons

Inconsistent, Poorly informed phone customer service r, Overpriced, Constantly escalating prices, Poor customer service

JUN

2008

I moved, across town. They charge $35 to "hookup" your service when you relocate, on top of the rediculously high monthly prices they charge, even if they don't physically have to hook anything up (i.e. when you move in to a home or apartment that has just been moved out of and the cable isn't disconnected). Time Warner's customer service speaks well and is polite, but the company as a whole does not care about its customers.