TigerDirect Reviews

I bought a laptop from them with a "rebate". A lot of little small print that you have to follow for the rebate. I called the company when I figured out I hadn't correctly filled out all the forms.

 They wouldn't work with me in any way to try and remedy the problem. They customer rep talked down to me, so I asked to speak to a manager and he was even worse.

The prices are low, but it's not worth the horrible customer service. If you search for Tiger Direct in google, #2 that comes up is tigerdirectsucks.org. I wish I had done that before I bought from them.

I purchased a laptop for my daughter which was supposed to include and HDMI card.   When I got around to purchase the cable, I discover there was NO HDMI card.  I contacted TigerDirect and was told since it was purchased more than 30 days ago there was nothing they could do.   What a great company...I would never purchase from them again and neither should you.   Stay away from this company and buy direct from the manufacturer unless you enjoy this type of service.

I wanted to purchase a brand name electronic labeller and checked the prices at all of the brick and mortar stores as well as online stores. I even checked the manufacturer's site but in the end I purchased from Tiger Direct. They beat the advertised price from the manufacturer plus I got a warranty and it was shipped directly to me in 2 business days. I'm a satisfied customer. 

Tiger Direct is a great place to shop for value-consious computer builders. There are 2 stores (1 1/2 hr drive and 2 hr drive) within easy driving distance, plus shopping on the website, TigerDirect.com, is easy and convienient. It is a great place to buy parts for your build and save a couple hundred dollars or more over buying a computer retail. I built a system 2 years ago that was better than anything available at retailers at the time, either because of better performance or much better pricing.

I spent about $1,000 on components, half ordered from the website, and half purchased directly...

I've purchased from Tigerdirect regularly for the past three years with no complaints. To date, I have purchased the parts to build two complete systems, and purchased a number of extra hard drives and other parts. I've never had the need to return anything, so I can't provide any feedback on anything other than straight purchases.

Delivery times are as promised and email with UPS delivery tracking has always been provided. I have yet to receive anything that was damaged or incomplete.

Pricing is a bit better than my local brick and mortar place, but Tiger's pricing is really no different than...

I already had an item in my cart and was checking out.  In the middle of that, the item disappeared, went out of stock, and all TigerDirect had to say was "tough luck!"  Other websites have clearly stated policies in this regard: for example, that the item will stay in your cart for X minutes before it's allowed to return to inventory for others to purchase. With TigerDirect, they rely on chaos. Other sites have this figured out... TigerDirect should warn people about this problem in their web site!  The people at TigerDirect and their parent company, Systemax, were very rude and could care...

  We have been using Tiger Direct for many years now and have not been let down yet. We have purchased everything from computers and monitors to TV's and routers. We purchased a Vizio Flat screen TV an it was at our door in less than a week, and just in time for the Super Bowl. Talk about a happy Hubby! They almost always beat competitors prices with the same quality or better products and service. We will continue to shop Tiger Direct until something better comes along, which hasn't happened yet...

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