an avid online shopper, on a budget, Internet Addict, value conscious
Pros
easy to navigate, easy to read, product arrives in 2-3 days, Low Prices
Cons
Is there a human to talk with?, still use styrofoam peanuts
APR
24
2008
I have been shopping with TigerDirect for 3 years, but the way time flows by these days, it's probably is more like since the day TigerDirect came online. My wife can't think of a time when their periodic e-mails didn't show up on the in-box listing. I am a very satisfied customer, and I belong to a group of guys who constantly scan the catalog for new ideas and innovations.
What I order: electronics, computers and computer parts. The largest item was a desktop computer. The smallest I just ordered last night: computer memory. I can count 15 separate orders, but there have probably been more.
Shipping: They package the item with extreme care. I have never had a ding, break, crunch, or mistake on the specific part. Usually my orders arrive by the "best means", which here in the rural netherlands means UPS. Unbelievably, the items take no more than 2-3 days to arrive at my door. My only complaint is that they still use those darn, infuriating Styrofoam peanuts.
Price: Usually they match the lowest price you can find on the web or in the store. If you can just wait for a bit, they have sales ALL the time. There is a good window of availability to take advantage of these sales, if you pay attention to the periodic e-mails, or remember to read the catalogs in your junk mail pile.What I like most: I have never had a need to go to customer service. I suppose they have one where you can talk to a human being.
Questions? I can always find the answer in the vast amount of printed information at the website. If there is something I need more information on, they have video demonstrations that, to this point, have answered my concerns.
Do I recommend the site? YES. Not only do I recommend it, but the printed catalog is a topic of conversation at work. A couple of us get together at lunch to discuss our latest finds in the catalog: equipment, new ideas, will it really work and will our wives let us have this latest toy at this price, or should we wait? MALE BONDING. What more could you ask from a printed catalog or an electronic website?