Thrifty

Thrifty Review



Overall 2.03 of 5 view all 31 reviews
 




reviewer
etj11
Damariscotta, ME

Worst company to deal with in... Costa Rica at least.

1 star rating

business traveler, fun loving, family traveler
Pros

    friendly shuttle guy.

Cons
    Uncaring employees, Horrible Service, Jacked up the price ALOT, every other employee and manager, Staff and dirty cars

OCT
7
2009

Thrifty — 

CarRentals.com never mentioned the mandatory insurance fee Costa Rica charges, even when you have your own insurance. All it said was 'Total with Taxes & Fees". Thrifty chose to charge $20+ for this insurance bringing our reservation from $12.99/day to almost $35/day. Not very Thrifty. You can pay as little as $7.99 for this. Thrifty had no options for us & by the time you get to Thrifty from the airport, you're stuck and have no real options. Find a different rental company & do your research to avoid the bait & switch. They were horrible to deal with and I saw 3 other people while I was there upset as well... 2 left. They were unwilling to do anything to help satisfy the customer... nothing. I will never rent from Thrifty again.



I_thumb_down Thrifty is not recommended by etj11

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