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CarRentals.com never mentioned the mandatory insurance fee Costa Rica charges, even when you have your own insurance. All it said was 'Total with Taxes & Fees". Thrifty chose to charge $20+ for this insurance bringing our reservation from $12.99/day to almost $35/day. Not very Thrifty. You can pay as little as $7.99 for this. Thrifty had no options for us & by the time you get to Thrifty from the airport, you're stuck and have no real options. Find a different rental company & do your research to avoid the bait & switch. They were horrible to deal with and I saw 3 other people while I was there upset as well... 2 left. They were unwilling to do anything to help satisfy the customer... nothing. I will never rent from Thrifty again.