Thrifty Review

I'm to any car rental company, I was in a pinch and had to fly out to the funeral of my neice.When I punched in my flight number at thrifty unbeknownst to me it gave me the wrong time of landing. I landed at 2pm instead of 10am they said they had no car that i should have called even thought I just got off a 5+ hour trip o a plane fron Virginia to Washington state. When I finally told the lady give me back my ID and credit card that I still had 3hours to drive for a funeral the next day she found a car.Also this was at the end of October I"m sure it was at the peak of rental car season thats why they we all out. Funny but the car was the same one I booked on line. Got the car, did what I needed to to got back to the air port early to return the car asked several people what the extra $80.00 + was nobody could give me an answer. I got told "Thats our charges" I ask for what the nice young man gave me an honest answer "I really do't know mam" another man told me to come back at 10:00am there would be someone there to help me. Just so happen my  plane left at 9:00. Whe I wrote Thrifty they blamed it all on my plane flight coming in on the time there site said. Basically sorry for your bad luck come again so we can take your money. Enterprise has alwas been good to me, so has budget.