Therapedic Mattresses - All Types review

Therapedic Mattresses - All Types
  • 9,711 reads
  • 4 helpful votes
  • Last updated: 02/07/2011

Therapedic Mattress

Overall
Rated 1 out of 5

I strongly recommend against purchasing a therapedic Mattress.  I purchased my mattress with the condition that I had a 10 year warranty.   Within the first 3 years the foam on the mattress started coming apart.  I contacted President, CEO **Gerry Borreggine directly.  His **Office Manager Sheryl Friedman would not allow me to speak to him and I am sure he asked her to refer me to the nearest office which happens to be north of Dallas, Texas.  When I purchased my mattress I was told the local office would handle my warranty issues.  Turns out I have to drive my mattress north of Dallas, Texas if I want it "fixed".  After sending them pictures and a 5 page questionnaire I was told by the North Texas office my problem is common and they will not take long to fix.  Regardless of how long it takes to fix, the cost to drive my mattress to North Texas is just not reasonable.  I did explain to them I would have a 5 hour drive and I was told this is the only option I have.  Totally different from when I purchased my mattress.