I so thank you for this review. We love our pets like family members also. Since seeing your review I am wondering if you also know of a boarding kennel that you could recommend? We live in between Lake Tapps and Bonney Lake. We never have to board our furry guy so I don't have a clue which one would be suitable. Sumner Vet is out of the question. The one and only time I did board Dusty he came home in a horrible mess. Thanks in advance!