The food is good, the atmosphere OK, and the service depend on who your server is. I had very good ones and very bad ones. Just don't go there at 5, 6, or 7 o'clock on a Friday or Saturday and expect to get a table quickly. The average wait time is 1 to 2 hours. I try to go during the week (the wait-time is usually less than half an hour). I also go at off-peak hours 3:30 or 4 o'clock to eat an early dinner.
The Olive Garden - Augusta, ME is not recommended by rtgjeg