The Hartford Reviews

We have been customers of Hartford for over 10 years.  Both with our home and autos.

In Dec 2007 I was hit by a 78 year old lady that ran a red light.  I was injured and sent to the hospital. Due to my injuries, I was unaware of what was happening at the scene and when the police reports came about there were witness statement and facts left off. 

 Hartford did nothing to get the straight fact, contact the witnesses or help me in anyway.  They told me it was more cost effective for them to accept a no-fault claim than take the risk of determining fault.  It was clearly the other party's...

I will keep it clean, because that's what I do, but I am so unhappy with The Hartford.  My husband and I were insured on our vehicles last year through The Hartford.  They were recommened by my mother-in-law.  We made our payments on time, each month.  The prices seemed reasonable.  The agent was kind.  No trouble, no late notices.  We were great clients.

In October, 2 weeks after I mailed in my insurance payment.  I received a check from The Hartford, for $16.  An "overpayment" was the note on the stub.  I thought nothing of it, because I had sent them a few extra dollars a time or two,...

After having a total loss house fire and dealing with The Hartford for 6 years to get payments I can say this:

- You'll need to get the Georgia Insurance Commissioner involved with your claim in order to get your original house loan paid off. They took over 3 months to pay it off. Note, they would not return my phone calls until I got the Georgia Insurance Commissioner involved.
- They repeatedly lost my internal contents claims receipts, and required me to resend them at least three times. Often it would take them more than two months to pay contents claims off.
- You can count on them to be very...

I had hartford insurance for about 6 years, both auto & home.

I never had a claim. I moved from the northeast to the south a few years ago. I found that their rates were not very competitive in the south. Allstate was a major player as was State farm. The policy that was offered to me by The Hartford was very restrictive with a lot of exclusions in the homeowners area. The Hartfords auto policy was competive with the Allstate & statefarm. Rates for the homeowners were about forty percent higher with the hartford. I went with allstate and consequently had 2 claims within a one year period. Allstates...

I'm sad to say that I find many services provided by AARP to be overpriced but after check lots and lots of auto insurance companies I found that The Hardford actually saved me several hundreds of dollars over the other companies.  AARP really came through for me.

I have to watch every penny I spend and their low rates really helped me.  Their rates do go up a bit every year (I've been with them for many years) even as my car gets older, but so does everything else.  I'm fortunate that I've never had to file a claim but I have called them to make changes and other little questions over the years...

This is the best company out there for those over 50.  One peeve is that although they have the best prices, they don't reduce the premiums as your car ages. I know most insurance companies are like this but it seems to me, as the value of your car goes down, you will collect less, therefore your premium should go down as well.  Also there is no provision like some of the other companies, that if you haven't had an accident or ticket, your premium goes down.

 But their prices were so much lower for our family it makes it worth it.

   Every conversaton with the employees has been  wonderful.  The patiently answer questons and explain things I neede clarification with.  The premiums are lower than other well known companies, including Progressive, Allstate, and Geico to name a few.

They have a variety of payment options, including monthly or biannual.  I have my premiums taken directly from my checking accout.  They have never made a mistake.