The Hartford Reviews

Overall

4.23 of 5 (by 65 users)

add to my favorites email to a friend view more Insurance Company Reviews

The Hartford Review Summary

Hartford, Connecticut is home to many insurance companies and one of them is the Hartford Group, an affordable insurance provider that often offers special rate quotes to certain groups. The Hartford is commended by reviewers not only for its prices, but also for its professional representatives and its helpfulness in setting up payment plans for customers. On the negative side, some reviewers point out that The Hartford is not a well- known insurance provider, making it more difficult to find official information. Also, since the Hartford doesn’t have insurance offices all over the United States, customers are often forced to phone the Hartford, Connecticut headquarters. But customers still seem to like The Hartford overall and they rank it highly when compared to other Insurance Companies .

	65%
	15%
	8%
	3%
	9%

82%

18%

The Hartford Comparison

Most Helpful
Favorable Review

I saved a lot of money when I switched.

MAY

2008

I am really happy with my insurance from the Hartford. I have had my home owners, rental property and vehicle insurance with them for many years and have never had a problem with them. At the time I switched from another carrier, I saved over $300 a year. I have had a few claims… read full review »

in debt, paying cash

Krazylady
Pontiac, IL

Most Helpful
Critical Review

Professional but pricy

FEB

2008

I had hartford insurance for about 6 years, both auto & home. — I never had a claim. I moved from the northeast to the south a few years ago. I found that their rates were not very competitive in the south. Allstate was a major player as was State farm. The policy that was offered to me… read full review »

on a strict budget

blackmagic
Lancaster, SC

The Hartford Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 13 of 65 sort by: most helpful | date | rating

helpful
votes

Helpful auto insurance for those on limited budgets.

on a strict budget

FEB

2008

I have always investigated auto insurance policies thoroughly before making the decision to purchase a new policy. I believe that buying insurance, while absolutely necessary, is like betting against yourself and it's my goal to get the most coverage, that is reasonable to have, for the least money. As my current policy approaches expiration, I open a file where I store all the written advertisements that I receive and I make sure that I request quotes from each company and from those that I've noted from TV or radio ads. It's not fun, but over the years I believe that I've saved enough… read full review »

read 1 comment

Shaunaru
Fallon, NV

helpful
votes

great insurance

A realist, fairly internet savvy, an moderate investor, a low risk investor, safe driver

MAY

2008

The Hartford has the cheapest rates I could find anywhere. When I bought my new car the rate even went DOWN. I also have my house insurance with them. I am in AARP so get their AARP plan. There are no agents, but I am ued to that type of insurance and it really saves money. I have had no problem with them. Have had no auto claims but did have a house claim and they were very easy to talk to and settled… read full review »

write a comment

cbower
Carthage, IL

helpful
vote

Liars, they're all liars

on a budget, an aggressive saver

MAR

2008

I will keep it clean, because that's what I do, but I am so unhappy with The Hartford. My husband and I were insured on our vehicles last year through The Hartford. They were recommened by my mother-in-law. We made our payments on time, each month. The prices seemed reasonable. The agent was kind. No trouble, no late notices. We were great clients. — In October, 2 weeks after I mailed in my insurance payment. I received a check from The Hartford, for $16. An "overpayment" was the note on the stub. I thought nothing of it,… read full review »

read 3 comments

PollyJo
Concord, CA

helpful
vote

Great people to work with.

saving a little

MAY

2008

Everytime that I have had to call The Hartford I was greated very quickley and with the customer in mind first. For me it was like talking with my next door neighbor. I had to make arrangments to revamp my payment schedule and they worked it out very quickly and at no additional cost to me. Very important to me with all the rising cost of food and fuel happening today. I haven't needed them for any mishaps, knock on wood, but I have spoken with friends that have had accidents and they told me everything worked out fine in their case. Go… read full review »

write a comment

tomcorbeil
Magnolia, DE

helpful
vote

not helpful during an accident incident

in debt, on a strict budget

MAY

2008

i have had Hartford insurance for a couple of years now. a few months ago i was involved in an accident away from home. my insurance is supposed to cover towing and rental car. The catch is you have to find your own rental car and find a way to go get it. They do not pay for the tow truck to come and get your car. You have to pay for it out of pocket first. Tow trucks do not take credit cards or checks. You have to pay cash. Do you usually have that much cash in your… read full review »

write a comment

tenderheart53047
Lake Alfred, FL

helpful
vote

The Hartford is a big company with a heart for the small guy.

an aggressive saver

MAY

2008

We have had the Heartford since November and it has been better in service and quality than any other we have had before. Making beneficial changes in our policy has been easy and painless compared to the others. They have not penalized us for the errors or mistakes of… read full review »

write a comment

prettyladyingod
Panama City, FL

helpful
vote

hope you never hurt a loved one

on a budget, an aggressive saver, on a strict budget, mom to boys with one driving now

MAY

2008

I have seen MANY claims with this company they have a strict policy never settle till it comes to court even if they know there client is at fault I got this direct from the claims rep. Hope you never hit a loved one because they will not pay till you fight… read full review »

write a comment

mt-mom-4sure
Kalispell, MT

Hartford provides high premiums and excessive fees

on a budget, an aggressive saver, an moderate investor

JUL

2008

To summarize briefly -- this company has looked and will continue to identify novel ways to charge you unexpected fees. — — Review: — I had an auto policy with the Hartford for approximately 5 years, which I recently canceled. — Although I had wanted to change insurance providers for quite some time (there are well-known competitors that certainly charge less), I had multiple policies tied in to Hartford. — — A laundry list of annoyances: — — -received a $2 "discount" off our $1000 deductible (.2% discount, if used) for customer loyalty, but… read full review »

write a comment

kcubelcnu
Palo Alto, CA

KEEP U HANGING TO GET YOUR MONEY SO U CAN'T MAKE OTHER CHOICES

comparison shopper, researcher, on a budget, Made rules to company games, your basic auto insurance user, Cheap rates, The Ultimate Consumer, safe driver

NOV

2007

AARP AUTO INSURANCE BY THE HARTFORD — Don't get syked by the hype of low insurance rates for New Jersey and use AARP of New Jersey by the Hartford. What you may experience as a lower policy only lasts for the first year that you get the insurance. — Afterwards, you will be given the same or more comparable rates as the other companies that you may/may not have researched. — After the first year of paying $1100 insurance on a 1993 Mazda 929 (old clunker) with a perfect driving record for over 40 years (DC, MD and NJ), the Hartford believed I would renew at this ridiculous… read full review »

write a comment

smittyg152
071121707

good company but need to be more open to their customers

paying cash, saving a little

MAY

2008

We have been with hartford for several years. recently we receved a notice of cancellation because they had received info that my daughters license had been revoked. when we looked into it the reason it had been revoked was because when she had a recent accident, she did not have her insurance card. & therefore no proof of insurance. when we called hartford & told them why her license was suspended they said it did not make any difference why but the policy could not be reinstated. although it was not completely their fault, they did know we had insurance, they… read full review »

write a comment

sophiesmom
North Las Vegas, NV

10+ years loyal customer, they turn their back when you need the

an aggressive saver

FEB

2008

We have been customers of Hartford for over 10 years. Both with our home and autos. — In Dec 2007 I was hit by a 78 year old lady that ran a red light. I was injured and sent to the hospital. Due to my injuries, I was unaware of what was happening at the scene and when the police reports came about there were witness statement and facts left off. — Hartford did nothing to get the straight fact, contact the witnesses or help me in anyway. They told me it was more cost effective for them to accept a no-fault claim than take the risk of… read full review »

write a comment

Thomasfan
Maple Valley, WA

The Hartford was There, for me, but here when I needed them.

an aggressive investor

MAY

2008

I first met The Hartford through an AARP ad. Checked them out, loved the price to coverage offered and signed on. — All those ads on TV stating they have the lowest prices? How do they get away with that? — Try comparing, apples to apples, The Hartford's prices/coverage against ANY other insurer. Geico? No way! Progressive? Don't they do their homework prior to making their claims? Travelers? Ditto. And forget about any of the Farm names. They mostly are selling their local agents. Which you will pay… read full review »

write a comment

bjohns
Boise, ID

One good thing about getting older...........

safe driver, a bargain hunter, never enough money, on a strict budget

MAY

2008

I'm sad to say that I find many services provided by AARP to be overpriced but after check lots and lots of auto insurance companies I found that The Hardford actually saved me several hundreds of dollars over the other companies. AARP really came through for me. — I have to watch every penny I spend and their low rates really helped me. Their rates do go up a bit every year (I've been with them for many years) even as my car gets older, but so does everything else. I'm fortunate that I've never had to file a claim but I have called them to make changes and other… read full review »

write a comment

IMHO
North Fort Myers, FL

Reviews of The Hartford

1 2 3 … 5

The Hartford Reviews

The Hartford Review Summary

The Hartford Comparison

The Hartford Ratings and Reviews

Reviews of The Hartford

Top Rated Car Insurance