The Hartford Review

After having a total loss house fire and dealing with The Hartford for 6 years to get payments I can say this:

- You'll need to get the Georgia Insurance Commissioner involved with your claim in order to get your original house loan paid off. They took over 3 months to pay it off. Note, they would not return my phone calls until I got the Georgia Insurance Commissioner involved.
- They repeatedly lost my internal contents claims receipts, and required me to resend them at least three times. Often it would take them more than two months to pay contents claims off.
- You can count on them to be very sarcastic and disrespectful when you start talking about rebuilding your home. I suggest tape recording your conversations, that changed their tone quickly.
- They will argue over the rebuild cost of your home even when you have multiple estimates from reputable builders. There again, the Georgia Insurance Commissioner office helped a lot on this issue too.

All in all, I would NOT recommend The Hartford period!
Take plenty detailed notes if you have a serious insurance claim, because the Insurance Commissioners Office can really help you out when the Insurance company is not following their own documented policy.