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The Hartford

The Hartford Review



Overall 4.23 of 5 view all 65 reviews



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reviewer
Sanpadra
Frisco, TX
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Get ready to spend a lot of time on the phone
2 star rating

Pros

    cordial people

Cons
    no local office, had to call Connecticut

FEB
26
2008
We recently filed a claim with this company when a neighbor hit our car.  The entire claim process is done via email and the phone.  They have regional claim centers and don't send adjusters to look at your vehicle - even though we're in Texas, our claim was being processed in Illinois.  Their claim department was very friendly, but pretty much brain-dead.  Nothing was ever accomplished without repeated phone calls from me.  They definitely operated under the "squeaky wheel gets the grease" philosophy.  I'm really glad they're not my insurance company, though I will say they did not hassle over the repair price.

I_thumb_down The Hartford is not recommended by Sanpadra


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I_comment_shdw24 Comments about Sanpadra’s Review



5 star rating
"I Love my AARP Hartford Insurance!!!"
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5 star rating
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