I rented a textbook for college here and the first day everything went smoothly. They said they had the book in stock, they took the money off my prepaid debit card and everything. The next day, I receive an email from them saying "we're sorry, but your order was cancelled due to the book being out of stock". They then told me that I would get my refund in 3-5 business days. Two weeks pass and I contact them again, this time they tell me to call my financial institution. I do, and my financial institution tells me they never got it. I contact textbook rush again. Then, they send me a message saying "we're sorry, but we can't handle your case...contact your financial institution". That's the last I heard from them. DON'T GET TEXTBOOKS HERE!