I ORDERED MOTHERS DAY FLOWERS IN MAY AND AS OF AUGUST MY CARD GOT USED TWICE FOR OTHER PEOPLE'S ORDERS. THEY ARE NOT SUPPOSED TO KEEP YOUR CREDIT INFO IN THERE SYSTEM. I HAVE BEEN GETTIN JERKED AROUND BY THERE SUCKY CUSTOMER SERVICE REPS. I WAS SUPPOSED TO RECEIVE A FRAUD LETTER BY EMAIL WHICH NEVER HAPPEND. I HAVE BEEN ASKING SINCE THE 15TH. I WISH I READ REVIEWS BEFORE I USED THIS PLACE THEY SUCK AND I AM LETTING EVERY ONE KNOW.

mnj003

NEW YORK

I ordered flowers for my mom for Mother's Day. They contacted me the day before to indicate they run our of flowers on the arrangement I order but if I would except a "designers' arrangement". It was such a huge disappointment when I seen the photo of what my mother received. It was an arrangement that was put together by a child or someone with absolutely no experience. It was disgusting. Don't waste your money on this company. You will be disappointed.

Santi0987

Houston, TX

I ordered the Purple Butterfly basket that contained 2 purple African Violets. I ordered them for a very good friend's retirement. They delivered them at the time specified, but I was mortified when they were brought to her. The basket was all out of shape, the ribbon was not as shown and the flowers....well what can I say about two plants that looked almost dead. I was so embarrassed I wanted to cry. My friend thought they were fine, but no the whole arrangement was garbage. Definitely not worth even close to what they charge. I will never order from Teleflora again.

KellyB16

Dayville, CT

I ordered 3 orders of flowers from telaflora one week before they were needed for center pieces. I was in contact via online and telephone. One day before delivery, I was told that I could receive two of my specific order. I called twice. Talked to a representative who told me he would personally make sure that my order went through as planned. Day of delivery, I received 2 orders. When I called, I was told that I would receive my third 2 days after I needed them. Again, these arrangements were needed the day of delivery for a baby shower for my daughter. Twould days late ! The representative did little to help with an oh well attitude. I personally found my own flower store to resolve. My advice. DO NOT USE TELAFORA FOR ANY OCCASION. THE WORSE CUSTOMER SERVICE.

AMZ59

Phoenix

I ordered a beautiful flower arrangement (online) for my daughter for Valentine's Day and chose the florist I wanted. The arrangement looked like a 5 year old cut the stems all the same length and dropped them into a vase and shoved a big bow on it, no arranging whatsoever. The arrangement and vase were nothing like I ordered, nor did they use the florist I chose. VERY disappointed and will not order from them again.

AskYou04

Raleigh, NC

I ordered flowers to be delivered to my husband who is home alone on Valentine's day. He had a traumatic brain injury 4 months ago and I have to be away working because of it. I paid through paypal they claimed my credit card didnt go through but I have confirmation both through paypal and the credit card they got their money. Tried three times with customer service today. They hung up on me twice reprocessed the order with another payment method the customer service rep didnt complete the order despite saying it was. Billed me again. Then said they couldnt deliver the flowers until Monday and I placed the order yesterday for delivery yesterday most unreliable company ever. Dont use them. Then I had to explain to my poor brain injured husband why he was forgotten on valentine's day.

WendyB16

evans wa

Ordered flowers for my dying mother in law. We upgraded to the deluxe. When I saw them 2 days later, they were half dead and not even remotely what we ordered. Called them the next morning, was told they would replace the next day, Saturday. Went to in-laws Sunday. No flowers. Called and raised holy you know what!!!! I was told I needed to have notified them within 24 hours if the order was wrong! Ummm, I best most of their business is out of state. How is that possible? I got my money back, but will never ever use them again!!!!!

CarrieB16

Texas

They did not delivered on the promised date but a day later, and no confirmation. The flowers looked nothing like what was on the picture AND those 15% off on the website? they charged my card the next day with the 15%. I am disputing the charge.

AnnabelleND

Denver, CO

For the first time in years I was able to afford to send a bouquet to my mom for Mother's Day. I just did a search and had heard of teleflora so chose them. Bad move, and wish I would have seen their 1.5 stars on this website before I bothered. Essentially I received a delivery confirmation, but yet my mother never got any flowers on either the day I requested them (the day before Mother's Day) or anytime after. In conversations with teleflora via email I have been assured they are looking into the matter and "trying to get confirmation from the florist". As I said, not my problem, refund the money. 20 days later and with no more word from teleflora, I issued a dispute with my credit card company. They will refund every penny. Who does business like this? DO NOT USE TELEFLORA...EVER.

AngSue

Pasadena, CA

There is NO 24 hour hotline. They deliver your product late. Lose your Credit Card information. Then when you try to call the 24 hour hotline you are informed it is not business hours and the computer hangs up on you. After waiting 25 minutes on Mother's Day, I finally get a real person from another country on the line. For security she doesn't have the credit card number but can I please give it to her again..over the phone?! The flowers will be delivered a week and a half late to my 94 year old grandmother. NEVER ORDER from this or AMAZON LOCAL again!

LisaE15

Farmington hills, Mi