Target - Visa Credit Card Review

Overall 3.44 of 5 view all 18 reviews

wilsonjl2
Elmira, NY

Poor Customer Service and High Interest Rates

Every day computer user

OCT

2008

Like Chase bank, Target National Bank could care less about your business. After being a customer for several years, I requested a lower interest rate, they told me they couldn't do it. The representative and the supervisor were less than accommodating. I paid my account balance in full and have shredded the card. I would not recommend the Target Visa to anyone.

Last edited on Nov 17, 2008

Target - Visa Credit Card is not recommended by wilsonjl2

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Comments about wilsonjl2’s Review

In response to jtb697193's comment from Jan 20, 2009 at 7:30AM:

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

i am online now looking for contact info to request the very same thing. it seems this company is lacking customer service. i think i will be terminating service once i get my balance paid off. times are tough for everyone and they should be will to work with their customers.