TDAmeritrade Reviews

Overall

3.57 of 5 (by 7 users)

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TDAmeritrade Review Summary

Thanks to the invention of the internet, stock trades are just a mouse click away and one of the first companies to offer online trading was TD Ameritrade, an online brokerage service that allows self- directed trades via the web site or customer- assisted trades by phone. Fees charged by TD Ameritrade are low, and this makes it easy for TD Ameritrade customers to increase their portfolios without giving up excessive amounts of cash in the form of commissions and other fees. TD Ameritrade offers “Great Online Support” but at least one reviewer has warned TD Ameritrade customers to “Use This Broker at Your Own Risk”, due to the fact that the site has been known to become inoperable at critical trading times. But TD Ameritrade is still one of the higher- rated Online Brokerage Services, and it makes a good choice for those who trade frequently.

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67%

33%

TDAmeritrade Comparison

Most Helpful
Favorable Review

Discount but Service Oriented

NOV

2007

We have had accounts with this company since 1995. It has gone through many changes, but we have generally been highly satisfied with the service. Pricing is most favorable, too, except there are a few nuisance service charges, such as the $25 "reorganization" fee when a company is… read full review »

willing to pay more for quality, expecting good, fair service

assisi
Bellingham, WA

Most Helpful
Critical Review

Stay Away

MAR

2008

Gave Misleading advice on buying stock on margin — Used pressure tactics - constant phone calls trying to pressure me to trade more — Also gave incorrect information about how much (what %) certian stocks could be levereged — reccomended i buy More enough intel on margin - up to… read full review »

Every day computer user, an moderate investor

stealth999x
New York, NY

TDAmeritrade Ratings and Reviews

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Use this broker at your own risk

Every day computer user

JAN

2008

For the second time in 18 months TD Ameritrade's computers failed during a major market crisis. Each time customers were unable to log in and access their accounts. This time TD Ameritrade would not even take phone calls leaving their customers totally helpless to manage their accounts. I'm sure many investors lost thousands of dollars by not being able to sell falling issues or missed many great opportunities to buy oversold issues at bargain prices. In either case, it was a helpless feeling, akin to being a victim of crime. I plan to immediately seek out another… read full review »

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TeeBall
Marietta, GA

I quit! I finally ran out of patience for these guys

an moderate investor

JUN

2008

I held four accounts at TDAmertrade, which I had originally opened several years ago at TD Waterhouse before the merger with Ameritrade. Over the years, they have lost my cost basis information on several investments, sold my email address to spammers at least twice, and steadily increased their margin interest rates to be among the highest in the industry. Last month they moved assets between two of my account without my consent nor prior notification. Their compliance dept declined to fix the problem and also declined to explain just how and why it had occurred. Fortunately my local agent… read full review »

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mightyyam
Austin, TX

happy invester

an moderate investor

FEB

2008

I have been am Ameritrade now TDAmeritrade customer for about 10 years. I am very happy with the user friendly website, the ongoing education provided and the outstanding customer service. — I find the website very efficient. THere are numerous opportunities to research and learn about investing. — The customer service is outstanding! You can talk to a real person usually within minutes. They are always courteous and knowledgable. — Deposits and withdrawls are always handled in a very timely manner. —… read full review »

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daisy6
mequonThiensville, WI

This is an easier trading website, you have more flexiblitiy.

an moderate investor

MAR

2008

I researched some of the other trading websites along with TD Ameritrade and found that TD was the best choice for me. They gave me more flexiblity to start investing in what I wanted right away. Many of the other sites have stipualtions and rules about get… read full review »

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loriannf99
Benton, AR

great on-line support

Every day computer user

NOV

2007

I was leery to use on-line service, unsure if it would work. The account manager said he would walk me through process. Before you confirm trade, it would repeatedly ask if this is what you want to do. There is a 7/24 phone-line for questions and answers. — … read full review »

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lietuvaite
Bloomfield Hills, MI

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