TDAmeritrade

TDAmeritrade Reviews



Overall 3.5 star rating3.50 of 5 (by 16 users)



TDAmeritrade Review Summary

Thanks to the invention of the internet, stock trades are just a mouse click away and one of the first companies to offer online trading was TD Ameritrade, an online brokerage service that allows self- directed trades via the web site or customer- assisted trades by phone. Fees charged by TD Ameritrade are low, and this makes it easy for TD Ameritrade customers to increase their portfolios without giving up excessive amounts of cash in the form of commissions and other fees. TD Ameritrade offers “Great Online Support” but at least one reviewer has warned TD Ameritrade customers to “Use This Broker at Your Own Risk”, due to the fact that the site has been known to become inoperable at critical trading times. But TD Ameritrade is still one of the higher- rated Online Brokerage Services, and it makes a good choice for those who trade frequently.
31% of people rated TDAmeritrade as 5 stars
31% of people rated TDAmeritrade as 5 stars%
31%
31% of people rated TDAmeritrade as 4 stars
31% of people rated TDAmeritrade as 4 stars%
31%
6% of people rated TDAmeritrade as 3 stars
6% of people rated TDAmeritrade as 3 stars%
6%
19% of people rated TDAmeritrade as 2 stars
19% of people rated TDAmeritrade as 2 stars%
19%
13% of people rated TDAmeritrade as 1 star
13% of people rated TDAmeritrade as 1 star%
13%
67% 67% of people recommend TDAmeritrade 33% of people don't recommend TDAmeritrade 33%
 

TDAmeritrade Comparison

4 star rating Most Helpful
Favorable Review
MAR
26
2008
I researched some of the other trading websites along with TD Ameritrade and found that TD was the best choice for me.  They gave me more flexiblity to start investing in what I wanted right away.  Many of the other sites have stipualtions and rules about get started.
reviewer
an moderate investor

loriannf99
Benton, AR
Did you find this review helpful?
 
 
1 star rating Most Helpful
Critical Review
MAR
27
2008
Gave Misleading advice on buying stock on margin
Used pressure tactics - constant phone calls trying to pressure me to trade more
Also gave incorrect information about how much (what %) certian stocks could be levereged
reccomended i buy More enough intel on margin - up to the point i was 75% on margin      ...
review »
reviewer
Every day computer user, an moderate investor

stealth999x
New York, NY
Did you find this review helpful?
 
 

TDAmeritrade Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 13 of 16 sort by: most helpful | date | rating


6
helpful
votes
Every day computer user

JAN
22
2008

For the second time in 18 months TD Ameritrade's computers failed during a major market crisis. Each time customers were unable to log in and access their accounts. This time TD Ameritrade would not even take phone calls leaving their customers totally helpless to manage their accounts. I'm sure many investors lost thousands of dollars by not being able to sell falling issues or missed many great opportunities to buy oversold issues at bargain prices. In either case, it was a helpless feeling, akin to being a victim of crime. I plan to immediately seek out another online broker and transfer...

review »
Did you find this review helpful?
 
 
3 star rating
reviewer
TeeBall
Marietta, GA



5
helpful
votes
an moderate investor

JUN
5
2008
I held four accounts at TDAmertrade, which I had originally opened several years ago at TD Waterhouse before the merger with Ameritrade. Over the years, they have lost my cost basis information on several investments, sold my email address to spammers at least twice, and steadily increased their margin interest rates to be among the highest in the industry. Last month they moved assets between two of my account without my consent nor prior notification. Their compliance dept declined to fix the problem and also declined to explain just how and why it had occurred. Fortunately my local agent was... review »
Did you find this review helpful?
 
 
2 star rating
reviewer
mightyyam
Austin, TX



3
helpful
votes

APR
9
2009
I joined up on march 23rd. I faxed all the documents they needed to transfer my assets from another brokerage. (electronic transfer n/a in my case, it had to be done by mail). So 9 DAYS LATER on March 31st they finally mailed my documents out. Now instead of using overnight delivery, they used the cheapest shipping method and it took another 9 DAYS for my documents to arrive at my old brokerage. This could have been done in 2-3 days, but so far it has taken 18. I'm still waiting to start trading!
Did you find this review helpful?
 
 
2 star rating
reviewer
ash8601
Dublin, CA



3
helpful
votes
an moderate investor

NOV
23
2008

TD Ameritrade does everything right but falls flat with poor trade execution for limit trades.  If this flaw was fixed I would gladly recommend the service but as is, it is a fatal flaw in my view.

Registration - B
Trading - D
Charts - A
Research Tools - A
Commissions and Fees(Pass/Fail) - Pass

Read my full review of TD Ameritrade and other major online brokers at http://onlinebrokerreview.blogspot.com/


Did you find this review helpful?
 
 
2 star rating
2008 Contributor
OnlineBrokerReview
Hoboken, NJ



2
helpful
votes
paying cash, Every day computer user, an moderate investor, saving a little, into anti-aging creams, a mom & grandma, always online, A Beauticontrol consultant

APR
11
2009

I investigated many companies before I chose a place to save and invest, and I am glad I chose TD Ameritrade. I feel safe and secure, and although in this economy growth has slowed, it hasn't come to a halt, and I have not lost any money. I show growth every month--sometimes more than expected.

The website is a bit difficult to navigate, but with practice you can figure it out, and there is always support if you need it.


Did you find this review helpful?
 
 
4 star rating
2009 Writer
Beauticontrolpw
Loves Park, IL



2
helpful
votes
a low risk investor

JAN
12
2009
TD Ameritrade froze my account as soon as money was deposited in it. I sent a series of emails each met with the same reply...I had to call customer service. I waited on hold 45 minutes before I hung up. I am starting to think I've been swindled out of my money. Warning to all looking to invest online STAY AWAY FROM AMERITRADE!
Did you find this review helpful?
 
 
1 star rating
reviewer
fisherman1122
Erick, OK



D
an moderate investor, a bargain hunter, on a strict budget

AUG
17
2009

Love to use TDAmeritrade!  I would rate it a 5 it was cheaper and if they made a tiny web-site revision that would allow you to hit refresh on your current page (it goes back to the original log-in page at that point no matter what material you were viewing).

 

I started using Sharebuilder and hated it.  Switched to TDAmeritrade and it was like day and night.


Did you find this review helpful?
 
 
4 star rating
reviewer
leftfreddy
Edmonds, WA



D
an moderate investor

NOV
4
2008
Had a good experience with td ameritrade.
Able to trade in real time with low per trade fees.
you get a month of free trades when you sign up.
When I needed to withdraw money, funds were in my checking  account in 3 days.
would recommend  this brokerage for anyone

Did you find this review helpful?
 
 
5 star rating
reviewer
ctaylor1
Allentown, PA



D
an moderate investor, an aggressive saver

AUG
4
2008

I love TDAmeritrade as my broker. They have fantastic tools and prices are easy to understand and to use. The only criticism I have is that they do not have a very useful mobile platform, other than that I would recommend it to all investors and traders.


Did you find this review helpful?
 
 
5 star rating
reviewer
clhinner
Augusta, GA



D
an moderate investor

NOV
25
2008
I love this site, friom setting up your account, funding and making your trades it is a very simple process. I have been with them for several years now an i have 1 complaint, they take more than 24 hours to transfer money to your account.
Did you find this review helpful?
 
 
4 star rating
reviewer
powersirj
Milton, FL



D
an moderate investor, safe driver with a good record

APR
17
2009

I started trading with TDAmeritrade and it gives various research ideas and details on all stocks. Very useful but the broker commission is more than other brokerage firms.


Did you find this review helpful?
 
 
4 star rating
reviewer
VicVijay
Mansfield, MA



D
willing to pay more for quality, expecting good, fair service, Every day computer user, a busy person, practical, value conscious, married, a bargain hunter

NOV
29
2007

We have had accounts with this company since 1995.  It has gone through many changes, but we have generally been highly satisfied with the service.  Pricing is most favorable, too, except there are a few nuisance service charges, such as the $25 "reorganization" fee when a company is bought out and the stock is liquidated for cash.  In theory, this should generate another brokerage commission, but TDAmeritrade apparently doesn't agree.

 

I have had a number of service problems over the years, but they have all been resolved thanks to access to a live person, rather than being forced into e-mail...

review »
Did you find this review helpful?
 
 
5 star rating
reviewer
assisi
Bellingham, WA



D
an moderate investor

FEB
20
2008

I have been am Ameritrade now TDAmeritrade customer for about 10 years.  I am very happy with the user friendly website, the ongoing education provided and the outstanding customer service.

I find the website very efficient.  THere are numerous opportunities to research and learn about investing.

The customer service is outstanding!  You can talk to a real person usually within minutes.  They are always courteous and knowledgable.

Deposits and withdrawls are always handled in a very timely manner.


Did you find this review helpful?
 
 
5 star rating
reviewer
daisy6
mequonThiensville, WI



Reviews of TDAmeritrade

1  2  
Buttons_next
 

Start a New Discussion about TDAmeritrade