T-Mobile

T-Mobile Review



Overall 3.72 of 5 view all 231 reviews
 




2008 Writer
VixenViewTreasures
Coventryville, PA
Coverage area superior to others; Great Customer Service
5 star rating

I believe in honesty, budget conscious, Every day computer user, computer literate, dependent on my phone, txtng dly, noticing the details, reliant on my phone
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Pros

    easy website payments, attentive, tallk from anywhere, very cost effective, no contract, less dropped calls, great customer service, multiple plans available


NOV
6
2008

T-Mobile  — 

First, T-Mobile cell phone service keeps me connected in more places than any other service provider I have tried in my area.

I live in a rural area and sometimes getting a connection is difficult. Since I've switch to T-Mobile several years ago, this has not been a problem.  I don't have cut-outs and I can be reached and reach people in more places than I have with previous service providers.

PROS: great all around connection, great customer service, good phone selections, lots of opportunities for upgrade discounts after you have been a customer for a while, reasonable rates, family plans, add-on phones are discounted

CONS: easy pay glitches sometimes turn-off the easy pay feature, and you have to start over to re-add it.  Text messages cost additional.

Overall, cost to service is excellent!

Last edited on Nov 06, 2008



I_thumb_up T-Mobile is recommended by VixenViewTreasures

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I_comment_shdw24 Comments about VixenViewTreasures’s Review

 


VixenViewTreasures wrote on Nov 14, 2008 at 1:13PM

In response to GigiandAdonai's comment from Nov 7, 2008 at 7:11PM:

Thank you for your comment. I am a Verizon DSL customer and was a phone customer until I switched to the T-Mobile at home (which as you know from my review I'm not too fond of right now). I usually try to be a creature of comfort, it's sure a lot easier than having to start over.

Verizon has its quirks, LOL. The DSL service for the most part is good, their customer service ranges from pretty good right on down to where-in-the-world-do-they-find-these-losers, hahahaa. I don't know; I'm amazed with the number of choices out there why more companies aren't striving to do a much better job at what they are supposed to be providing - then creature of comfort would be the norm. :)

Have a terrific day!

GigiandAdonai wrote on Nov 7, 2008 at 7:11PM

I've been with Alltel Wireless now for 8 years. They were bought out by Verizon so beginning in January I will be a Verizon customer. Great review but I'm a creature of comfort.

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