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T-Mobile

T-Mobile Review



Overall 3.82 of 5 view all 202 reviews




Great Phone Company with Plans to Fit You!
5 star rating

married, on a tight budget, a busy person
Pros

    very cost effective, great customer service, easy website payments, multiple plans available

Cons
    frequent dropped calls, no stores close by, no tower in area

APR
17
2008

T-mobile has been my only cellular company that I have been with and I would not change it.  I actually got my husband switched over from Centennial and we were paying as much for the two of us cheaper than his usual Centennial bill.  So it was already a great deal!

The only problem that I have had with them is that when I moved, my phone longer worked in the area because it had the wrong frequency in the phone.  Then I had no phone service, but still paid for my monthly bills.

But as soon as I got a hold of customer service, they gave me a few options of what the problem was.  So I headed into a store and got a discounted phone.  This helped out a lot!

Wish there were more stores in the area though.  I hate having to drive to Fort Wayne or Toledo just to reach the nearest store.

However, once I get there, I get the service that is needed.  I have never had bad customer service from them.

I have a great plan option for family minutes.  Most of our minutes used or mobile to mobile, which are free for our plan.

I_thumb_up T-Mobile is recommended by raedington


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I_comment_shdw24 Comments about raedington’s Review



LadyMagic wrote on May 11, 2008 at 3:24PM


Did you get your money back for the times you paid and didn't have service?