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| Cons |
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T-mobile has been my only cellular company that I have been with and I would not change it. I actually got my husband switched over from Centennial and we were paying as much for the two of us cheaper than his usual Centennial bill. So it was already a great deal!
The only problem that I have had with them is that when I moved, my phone longer worked in the area because it had the wrong frequency in the phone. Then I had no phone service, but still paid for my monthly bills.
But as soon as I got a hold of customer service, they gave me a few options of what the problem was. So I headed into a store and got a discounted phone. This helped out a lot!
Wish there were more stores in the area though. I hate having to drive to Fort Wayne or Toledo just to reach the nearest store.
However, once I get there, I get the service that is needed. I have never had bad customer service from them.
I have a great plan option for family minutes. Most of our minutes used or mobile to mobile, which are free for our plan.
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