T-Mobile MDA Review

I bought this phone back in September of 2006.  I was excited to get a PDA and I was more excited when I found out that this phone offered WiFi (that is why I went with it instead of paying for the extra service with a Blackberry).  I went on different websites and saw that, for the most part, it got good reviews.  After careful review, I slapped down the $200+ T-Mobile charged me (even though my contract was up AND I had been a loyal customer since 2004) and was eager to use my phone.

When I received it, I guess I hadn't realized how difficult it actually would be to make a phone call.  The actual screen was finicky and it was difficult to connect up to the interent - even though we have a wifi connection in our household.  It was NOTHING like I had planned.  It was very UN-user friendly and I found it difficult to even keep track of appointments and such USING the phone (it was fine when I was able to sync it up to my computer and make appointments and such that way).  I found myself fumbling with the phone all the time when it was time to punch in an appointment and I never really "got it" even though I consider myself VERY technologically advanced.  It definietly was nothing what I had thought it was going to be.

Not only is the phone hard to use as a PDA, but it's hard to use as a phone.  My phone, even though I always had it locked and in it's case - would constantly call people.  It made for a lot of interesting conversations when some of my friends picked up on some of the conversations I was having or the occasional signing in the car was caught, unknowingly, by my WONDERFUL T-Mobile MDA.

When Vista came out, I made a phone call to T-Mobile asking them if they were going to make available the new application that would make it able to sync my contacts, appointments, etc to my MDA and I was assured by more than one agent that even though it wasn't available at the time (this was January, 2007) - it would be made available.  A couple months went by and I made another call to T-Mobile explaning that I really wanted to upgrade my PC to Vista and that I would need the new software in order for everything to work importing and exporting to my MDA - they ensured me that they had heard that it would be available in a couple weeks so stupid me - upgraded my PC.  T-Mobile NEVER made the compatible software available for the MDA and Vista and surprise, surprise - I was unable to then sync my contacts and information to my MDA making my MDA useless.

I have since made many complaints to T-Mobile explaining that this is awful service but - alas - the do not support NOR do they sell the T-Mobile MDA anymore.  After googling the T-Mobile MDA I found that I was not the ONLY unsatisfied customer and this was happening to many others everywhere with their T-Mobile MDAs.  I'm not surprised.