T-Mobile @Home Reviews

Overall

2.75 of 5 (by 4 users)

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Pros

Cons

T-Mobile @Home Ratings and Reviews

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helpful
votes

Not the ultimate answer yet - Waiting to see if it has potential

budget conscious, value conscious, reliant on my phone, Every day computer user, a bargain hunter, computer literate, noticing the details

NOV

2008

In comparison to their cell phone service, their at home service is not as great - perhaps since it is still so new, they are working out all the bugs. However, I am saving a lot over traditional land-line service, so I will stick out my contract and see if I can fix the glitches having VoIP caused. At this point I'm not sure I could positively recommend this product. I will see how things go over the course of the next year and change if needed.

PROS: If you already have the cell phone plan, your home phone is only $10.00 per month, for us that's a savings of over $240 per year. Long distance... review »

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VixenViewTreasures
Coventryville, PA

helpful
vote

Poor billing system killed the deal

a techie, an early adopter

JUL

2008

I have a Family Plan with 5 lines (Base Plan and 3 add-on lines).

When I went to a T-Mobile Corporate store to sign up for @Home Service, we found out I cannot order the service. Seems that since they are adding this as an additional cell line in the system, I cannot get it.

They cannot add a 6th line to a Family Plan, so to get the Home service, I would need to start a new account of $39.99 or higher, or get 2 Family Plans and put 2 Cell lines on one, and 3 cell lines on another.

So, in the end, I would end up paying at least $40 more a month and have 2 Family Plans.

Sounds like they need to make...

review »

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vanheve2
Chicago, IL

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better than Vonage at less than half the price

a techie

FEB

2009

@home is better than other VOIP systems I have used, but still way less reliable than plain old copper lines.

frequently (like every week or two) phone line is dead and have to reboot the router. t-mobile says its becauase they are updating things.

recently spent an hour or two on the phone with t-mob to reset firmwre on router - an update apparently did not take correctly.

missing some features of other VOIP providers like simulaneous ring, web control of forwarding, real time viewing of call history,

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sandstones
San Diego, CA

Really Helpful

an early adopter, txtng dly

AUG

2008

I believe that T-Mobile @Home is amazing. It helps you save money. By only paying $10 a month for a home phone service, it really beats having to pay hundreds of dollars when everything now and days is so expensive. It really is a helpful way of having a phone when you don't need fancy add-ons to the phones.