Poor billing system killed the deal
a techie, an early adopter
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JUL
10
2008
T-Mobile @Home —
I have a Family Plan with 5 lines (Base Plan and 3 add-on lines).When I went to a T-Mobile Corporate store to sign up for @Home Service, we found out I cannot order the service. Seems that since they are adding this as an additional cell line in the system, I cannot get it.
They cannot add a 6th line to a Family Plan, so to get the Home service, I would need to start a new account of $39.99 or higher, or get 2 Family Plans and put 2 Cell lines on one, and 3 cell lines on another.
So, in the end, I would end up paying at least $40 more a month and have 2 Family Plans.
Sounds like they need to make some changes to their billing system rules.....
Overall, cheaper to stay with AT&T CallVantage with unlimited calling at $25 a month than get 2 T-Mobile plans.
Great idea, poor ordering system.
T-Mobile @Home is recommended by vanheve2
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