Swimsuits for All Online Store Reviews

Stay away from swimsuitsforall.com. Check out their open cases on BBB. I had the most difficult time getting a refund. I returned three items and they only credited my account for two of them. They had obviously made a mistake and I wound up calling 6 times over the span of 3 months. Their staff is clueless and did not know what to do. Obviously they are having internal issues and I'm pretty sure that they are under new management as they moved locations and the "president" on the website changed. I was persistent, even sending an email to all the email addresses I found on the website including...

This was my first transactions with Swimsuitsforall. I purchased several Longtitude swimsuits and 3 cover-ups. After trying everything on, I  kept 7(!) items and returned 4. Out of 4 returned, they finally gave me credit for 2 (after 5 weeks), sent back 1 to me at my expense (charged $5.95 on my credit card)  stating that it was dirty (absolute lie - brand new condition with all tags attached) and did not acknowledge receipt of the 4th suit (which was clearly described in the return paperwork and was in the same package with the other 3). As a result I am out the cost of 2 bathing suits and Swimsuitsforall...

I bought a suit on sale. On the first day of use the plastic clasp broke. Luckily I had a shirt on at the time! I emailed them on my return from vacation and got permission to return. A month later and after starting an AmEx complaint, I received an email with store credit. I placed an order with the store credit online, a very confusing process. Imagine my horror a few days later when I saw that instead of using the store credit, they charged my card again for the full amount! Multiple phone calls, apologies and two weeks later I did not seem closer to receiving my money back. I started a new...

WRONG ITEM SENT AND THEY CANNOT BE CONTACTED BY PHONE. ITEM SENT BACK AT YOUR OWN EXPENSE.