I had to get my husband to weigh in on this since he uses it more than me. His complaint is how it doesn't get all the grass thoroughly. Mine is how hard it can be to use when pushing and turning. Initially I didn't mind that it was a little harder to push because it was one of the reasons I got it. I figured this could double as a work out for me, plus get a little grass cut. We have to have a riding mower and a push mower because we have a lot of yard to mow. While one of us rides, the other uses a push mower and often times it's this Sun Joe. While well constructed and durable, it takes a little effort, which would be fine if it got all the grass. I find it useless when it leaves skinny long strips of grass. I want to catch the grass so I can add it to my compost for the nitrogen, but it takes quite a bit of pushing to get an acceptable amount. Even though you can adjust the height, we have go keep up with the lawn regularly or this won't "grab" the grass and cut. That's not always an issue for us as we are always on top of our grass. In the end, I think there has got to be better push mowers out there. I think I bought it as a novelty, but wish I would have done more researching before purchasing. I read reviews like crazy in almost everything I buy, so this taught me a lesson.