Summer Infant Video Monitor Review

My husband and I previously purchased several Safety First baby video monitors but after one year, they always stopped working.  We finally got tired of buying the same one so we venture out & got a Summer infant video monitor.  I am so happy that we did.  We've had ours for 2 years now and we love it.  The only thing that has happened to this product was the power wire going into the monitor stopped working.  We believe it to be our fault and not a malfunction of the product.  I tried to buy the wire online at the company's webiste but was not able to.  I contacted the company's customer service directly and purchased the wire for a mere $10.  I received the wre within a week but unfortunately, it was the wrong one.  I contacted customer service again and was told it was definitely their error and they would have the wire I ordered within a few days.  I wasn't charged any other shipping fees and the shipping was upgraded so I would receive it faster.  They even let me keep the wrong wire (it was for the camera - they told me eventually I may need that one anyway!).