reviewer
CZT
Upland, CA

Everyone Else Can See Your Baby

1 star rating

a first-time parent, married, A Concerned Parent, Safety conscious
Pros

    Good night vision

Cons
    interference sometimes, I COULD SEE ANOTHER CHILD IN HIS BED!!

FEB
3
2009
I have used this product for 2 months and have started picking up interference and another babies feed.  I can't see my own baby but I can see some stranger's kid no problem.  When I called Summer, they basically told me too bad.  They have a new product out and I should try that one.  It only will cost me another $240.  Don't waste your money on this product!



I_thumb_down Summer Infant Day & Night Handheld Color Video Monitor 1.8" Screen is not recommended by CZT

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I_comment_shdw24 Comments about CZT’s Review

 


eatingcookies wrote on Feb 3, 2009 at 4:09PM

In response to CZT's comment from Feb 3, 2009 at 3:57PM:

Well that's just pooey.

Sometimes I think that customer service departments are either TOO bend-over-backwards or TOO stiffnosed.

CZT wrote on Feb 3, 2009 at 3:57PM

In response to eatingcookies's comment from Feb 3, 2009 at 3:43PM:

Yeah, it was really creepy! My husband was Not happy at all and we haven't used the monitor since then. We keep the baby in our room for the time being. Summer says they stand by their product, but the woman I spoke to dismissed my complaint and just said "Well, it says on the owners manual that interference and picking up someone else's transmission is possible".

eatingcookies wrote on Feb 3, 2009 at 3:43PM

Wow that is creepy! Thanks for this telling review!
And way to go company for taking some responsibility!
Gosh.