Straight Talk Reviews

48
Score:
72/100
Other Cell Phone Providers:
  • Average: 68
  • High: 90
Call quality
Rated 3 out of 5
Coverage
Rated 4 out of 5
Plan options
Rated 3 out of 5
Features
Rated 3 out of 5
Customer service
Rated 2 out of 5
Based on: 117 reviews
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Reviews (117)

What people are saying about Straight Talk

1 of 8
  • 1 review
  • 2,249 reads
  • Last updated: 02/15/2012

Cheap, but you get what you pay for...

Overall
Rated 3 out of 5

The plans are cheap. You have to do your research before purchasing a phone. They all, literally, run with different co-providers/towers. For instance, my area verizon and att providing service comes in great, sprint does not AT ALL. Many of their andriod and smartphones run on Sprint, so my coverage would stink.

Next, their customer service is a joke. I've had to call each month for the last 4 months because their "instant pay" was messed up and each month my phone would shut off. So basically I call India or the Phillapeans (sp?) and it is SOOOOOO frustrating to try and communicate with these people. You feel helpless!!!!! Then you ask to speak to a supervisor and you just get a...

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  • 365 reviews
  • 144,535 reads
  • Last updated: 10/19/2011

good phone and plan for decent price

Overall
Rated 4 out of 5

Several people I know including family members use the straight talk telephone. I have one myself I use as an alternate. The Straight Talk plan i s simple. There is unlimited talking and texting for a flat $45.00 per month. This is a dream come true for those who desire the benefit of a contract telephone without paying the price . The customer service epesentatives at straight talk are hard to talk to, I mean no disrespect but many times they have such a heavy acent that I cannot understand what they say and this makes it truly hard to resolve issues. I often have to call back 3 or 4 times for one situation. The Internet is hard to use with a straight talk phone. so if you just want a phone for talking and texting only and you want a good financial package, Straight Talk might just be the phone for you. If you do not have to talk to customer service then everything will be A OK. This plan gives an alternative to those who otherwise might not b able to get a decent plan.

  • mimx3
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  • 17 reviews
  • 8,824 reads
  • Last updated: 11/11/2011

Straight talk is straight up the very best!

Overall
Rated 5 out of 5

We are a family of five three of us now have straight talk service and phones . The phones are very easy to use. Our ten year old can use hers with very little problem. . The phones are all reasonably priced in stores and can also be purchased online. I recently found that you can even buy refurbished phones very resonable. We bought our phones over a year ago and find them to be much more sturdy then phones we have purchased in the past. The Service is amazing we have signal everywhere! Fourth-five dollars a month for unlimited everything is the best way o go! No doubt in my mind that there is not a better deal out there! Paying for your phones is easy ...pay online or buy a refil card an...

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  • 5 reviews
  • 14,777 reads
  • Last updated: 07/02/2011

A Straight Talk Plan

Overall
Rated 5 out of 5

Hi, my girls just loves the straight talk phone so much that they have actually took real good care of these phones more than any other phone they ever had, I was shocked. The minutes are not so bad, it ranges from $35 to $45 dollar unlimited plan of text, talk, and access to the web. The straight talk phone also lets them access the mobile web even when they don't have any minutes left on the straight talk phone. Which is the best because they don't worry me as much to get them some minutes. The second best thing about the straight talk is the service, which I love cause we live out in the country area where most pre-paid phones don't get service. The straight talk is the best cause my gir...

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  • 33 reviews
  • 13,872 reads
  • Last updated: 03/31/2011

Hands down the most economical cell phone plan on the market

Overall
Rated 5 out of 5

I've had the straight talk plan for the past few months now and in my opinion there is not a better value on the market.  You buy a prepaid card from walmart, or add time via an 800 number.  You have a choice of either a $30 card where you have 1000 text, 1000 talk and 30 MB mobile web or the $45 card that gives you unlimited usage of all three.  Personally I always buy the $45 card, that way I never have to worry about time usage and can talk/search/text til my hearts content.  Just be aware that you have exactly 30 days from the time you apply the card and you can not roll over your days.  Basically that means if you add your card to the phone 2 days earlier than y...

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  • 8 reviews
  • 5,358 reads
  • Last updated: 03/01/2011

AWESOME Service and Prices!!

Overall
Rated 5 out of 5

My husband, mother, brother, and I have all switched to Straight Talk within the last year.  For my husband and me, we are saving over $100 a month by switching! We previously had ATT for cellular service and paid over $200 for unlimited service on two lines.  With Straight Talk, we pay $90 per month (plus tax).  The $45 service includes unlimited talk, text, and mobile web!! They have a decent selection of phones, but are not nearly as "high-tech" as major companies.  However, the phones that are available are dependable and affordable.  There are two types of phones/services; a CDMA phone, which runs on the Verizon network/towers and the GSM phone, which runs on th...

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  • 9 reviews
  • 12,061 reads
  • Last updated: 02/16/2012

For an affordable service this one doesn't dissapoint!

Overall
Rated 5 out of 5

I have been looking for an affordable cell phone service ever since I lost my service with AT&T in 2006. I had tried T-Mobile but the service was so expensive that I couldn't keep up with the monthly cost. For 400 mins, unlimited texting and web it was costing me almost $85 a month. It was just too much, and because I don't have good credit I couldn't find a good deal anywhere else. My brother has a TracFone, but I didn't like the phones. Then I heard about StraightTalk. I was interested because of what they offered but I didn't want to risk another cell phone service, plus I live in an area with lots of trees so getting cell phone service is almost impossible. Until a customer associate at ...

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  • 11 reviews
  • 3,911 reads
  • Last updated: 12/21/2010

Straight Talk Pretty Much Rocks

Overall
Rated 3 out of 5

After losing his job and becoming disillusioned with the inadequate service that Verizon offered, we decided to try out the Straight Talk line of phones.  Even though they are (or at this point, WERE) a Verizon sub-company, we knew we wouldn't have to deal with the extremely rude customer service representatives we had dealt with when using Verizon.  Until recently we have been rather pleased with our phones and the coverage area, but since they have recently switched from Verizon, we have encountered some problems, mainly in the service area being more limited than it was before.  In my complete honest opinion, while the cost for airtime IS cheaper than a refular cellular pro...

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  • 47 reviews
  • 23,185 reads
  • Last updated: 11/29/2010

Outstanding service!

Overall
Rated 5 out of 5

After trying tons of different cell phone carriers we finally decided to ditch the cell phone altogether and stick with our home phone.  We could never get decent service with any of the providers that we signed up with.  Well, Walmart finally has a good thing going for them with the Straight Talk cell phone service.  I have had my phone for about two weeks now and have not had any problems with it!  I am happy with the quality of the phone that I received.  The voice quality is a mazing and we get great service out where we live at, which was our main problem with the other carriers.  Another benefit to the Straight Talk service is their plans.  There are two plans to choose from: the $30 a month plan which gives you 1000 minutes, texts and MB of web or the $45 a month plan which is unlimited everything.  For now I am sticking with the $30 plan since I don't do a lot of texts or web surfing but I like the option that I can go up or down at any time without penalty.

  • 19 reviews
  • 12,671 reads
  • Last updated: 09/24/2010

Straight Talk is a great service!

Overall
Rated 4 out of 5

My husband introduced me to Straight Talk about half a year ago. At first I was skeptical about the plan but he insisted that he had checked out the company and it seemed legit. Our family uses the $30 plan which includes 1,000 minutes, 1,000 texts, and some internet. I personally am not someone who uses the phone too much and the 1,000 minutes and texts has allowed me to feel at liberty to text more often and sign up for texts from companies so I can get notices about coupons and deals. The internet has also been nice, but on my particular phone the internet is somewhat difficult to navigate. One thing  you may not like at first when signing up with straight talk is that it tells you e...

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  • 6 reviews
  • 10,830 reads
  • Last updated: 08/27/2010

Excellent Service, Great Price

Overall
Rated 5 out of 5

My husband and I got tired of having to do the "2 year plans" So we first tried Virgin Mobile it worked great for him because he didnt talk as much as I do on the phone. So I saw the commercial and thought it sounded great. I got the cheapest phone they had which was 29.00 if you have to have phones that are "techie" go somewhere else. because these are basic phones. they do have a few other ones that cost more later on I got the 79.99 phone which can take pictures

I love this service 30.00 for 1000 text messages and 1000 mins a month. what they dont tell you is if you go online and sign up for auto refill the mins dont go away if you have left over mins they are added to the new mins. and ...

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  • 3 reviews
  • 2,497 reads
  • Last updated: 11/21/2010

Amazing coverage for a pre-pay & GREAT price!

Overall
Rated 4 out of 5

I have been a Spint user for years, spending an average of $75 a month on my cell phone bill for the everything data plan.  I text daily and also check my email from my cell phone.  The problem started when I moved to a semi-rural area surrounded by many trees.  I could only occasionally use my Sprint phone for texts and email but could NOT place or receive calls because I did not have any service.  It was extremely frustrating NOT to be able to use my cell phone at home so I decided to purchase a Straight Talk phone from Walmart to just "try it out".  I was astonished to see the bars of service that I have at my home address considering I never had any service bars ...

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  • 30 reviews
  • 8,650 reads
  • Last updated: 01/21/2011

We love our straighttalk!!!

Overall
Rated 5 out of 5

After dealing with expensive cell phone plans My husbands contract was about to come up. We were researched everywere to find a good deal. Almost everywere was contracts or very expensive plans. That when we heard about Straight talk. At first we were leary it was spotty coverage or cheap phone that would not hold up to our needs. With further investigation we decided to try it. After we bought the phone and then the card we were immediatley thrilled with how well it worked. We gave it its month trial and procedded to buy another month. We are now on two years of this phone plan and could not be more happy. Its service is very good and has a large coverage area. Our phone provider befor could not reach from our house but straightalk has not let us down! We tell everyone we know in hope to save someone the extra cash. We buy the $45 30 day plan with unlimited talk, text, and web time. Wouldnt switch to anyone else now!

  • 2 reviews
  • 6,511 reads
  • Last updated: 02/09/2012

If you're on a budget and need reliable cell service this is IT!

Overall
Rated 5 out of 5

Update: I've had Straight Talk for over 2 years now; I started with their unlimited plan, ordered a phone on the straighttalk.com website and was up and running within 5 days of my initial order. I love, love, love the reliability and quality of the Verizion cellular network but I hate their ridiculous pricing. Once I confirmed that Straight Talk is Walmart/TracPhone through Verizon, I was pretty sure I'd found cell phone nirvana and time has proven this true!

I've heard that porting an existing cell number to straight talk can be a challenge but I had moved across the country and was starting fresh so I can't verify this. Auto-refill is really simple to sign up for online but an absolute n...

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  • 1 review
  • 2,542 reads
  • Last updated: 02/06/2012

Deception By Straight Talk Phones

Overall
Rated 1 out of 5

I purchased a straight talk phone and plan thinking it would save me money and give me the amount of minutes, texting, and internet I would need on a daily, monthly basis, however, needless to say, I was mistaken about many things that are taken for granted with a service plan versus the straight talk plan. You see, my phone would not carry a charge, and I was forced to contact the company and they then notified me that I would receive a new phone in the mail. They said they do not replace only batteries, they replace the whole phone. I thought at that time, that would be fine, so I said okay. Little did I know, but they sent me an envelope to return the phone.Before I would receive the new ...

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