Stearns and Foster Mattress Reviews

My husband and I decided to get a new mattress, and went Macy's to pick one out. We were told that the Stearns & Foster was a top of the line mattress. The mattress we picked out was a king size, firm, plush top.

Within a few months, the mattress was sagging, the stitching came undone, and the fabric started to run like a nylon. Upon calling the company we were told that this was "normal" wear and tear.  I had my other mattress for 15 years, and it was still in MINT condition; so I KNOW this is not normal wear and tear.  I called Macy's and they came to take a look and said it was normal. ...

My husband and I decided to get a new mattress, and went Macy's to pick one out. We were told that the Stearns & Foster was a top of the line mattress. The mattress we picked out was a king size, firm, plush top.

Within a few months, the mattress was sagging, the stitching came undone, and the fabric started to run like a nylon. Upon calling the company we were told that this was "normal" wear and tear.  I had my other mattress for 15 years, and it was still in MINT condition; so I KNOW this is not normal wear and tear.  I called Macy's and they came to take a look and said it was normal. ...

The Stearns and Foster Pillowtop firm mattress cost us over $2000.00 and is a saggy piece of crap with a hump in the center.  Flipping does no good.  I'd like to flip it over a cliff.  What a huge disappointment.  I toss and turn constantly and have lower back pain throughout the day and night. 

This is an overpriced, lousy product.  Never again. 

I am now researching a replacement mattress and am leaning to a Memory Foam. I'll let everyone know how that goes...

My husband and I bought a Sterns and Foster English Meadows pillow top mattress set in 2007. In 2008, we began to feel like we were sleeping in a fox hole as the area where our body would lay began to sink.

In 2009, we sent in a complaint since the mattress is guaranteed for 10 years. They denied our claim saying that due to a stain, they could not honor the warranty. The stain was very small and up near the head of the bed. They said it could have contributed to the "breakdown" of the mattress.Yet, they did agree the bed was defective in the areas where we laid.

We sent a second letter asking...

We have a pillowtop and have had it for about two years and it sags WAY to much where my husband and I lay. We are not overweight people just average and we are very dissappointed in this mattress.