Stearns and Foster Mattress Review

My husband and I decided to get a new mattress, and went Macy's to pick one out. We were told that the Stearns & Foster was a top of the line mattress. The mattress we picked out was a king size, firm, plush top.

Within a few months, the mattress was sagging, the stitching came undone, and the fabric started to run like a nylon. Upon calling the company we were told that this was "normal" wear and tear.  I had my other mattress for 15 years, and it was still in MINT condition; so I KNOW this is not normal wear and tear.  I called Macy's and they came to take a look and said it was normal.  I am so upset and cannot do anything at all about it. 

Now my husband'd back is begining to hurt and I am having neck problems.  I am really upset, 

Stearns & Foster is an overpriced, overrated product that is a rip off. I will advise ANYONE thinking about getting one, not to.  What is even worse that I have bought from them before.