Stearns and Foster Mattress Review

My husband and I bought a Sterns and Foster English Meadows pillow top mattress set in 2007. In 2008, we began to feel like we were sleeping in a fox hole as the area where our body would lay began to sink.

In 2009, we sent in a complaint since the mattress is guaranteed for 10 years. They denied our claim saying that due to a stain, they could not honor the warranty. The stain was very small and up near the head of the bed. They said it could have contributed to the "breakdown" of the mattress.Yet, they did agree the bed was defective in the areas where we laid.

We sent a second letter asking for a reconsideration and they never responded.

They are very poor with customer service and we will NEVER buy anything with the Stearns and Foster name again. We have told our friends and family and people in our company not to buy their products and will continue telling people.