Steam Fast SF-680 Iron with Auto Shut-off Review

Work for a family with a lot of ironing, the steam fast 680 worked well for 18 months and then started to spot clothing with rust spots. Took the board cover off only to find it was rotten underneath and the foil covering the bottom press was rotten as well. Underneath the foil was a plywood that was rotten and soaked with water, the 4 screws holding on the board were so rusted they were unrecognizable. i have never seen an ironing-board made of plywood. A unit that  cost  $400.00 with stand should have lasted longer. Called customer service many times ,no answer, left messages that were never returned or weeks later. Customer service offered this deal, mail back unit at your cost and send a check for $65.00 and we will try to fix it. Return time approximately 4 weeks. Such a great offer that I am shopping for a new steam press. Save your money and look somewhere else.