reviewer
GodsPurpleRose
Spokane, WA

State Farm has always been courteous, quick and professional.

4 star rating

paying cash
Pros

    get to know their customers personally, good rates with multiple line, professional, Great office people and agents, close to home, agents know their customers, Extra discounts for safety features, Great Agents, fast claim handling, excellent service, cheap rates, responsive, Always there when I need them, Claims are paid quickly

Cons
    great Agent

FEB
25
2008

From my experiences with State Farm, both local and national, I would say they are a great company. I've never had any billing problems or customer service problems. When I had an accident my agent was out of the office for the weekend. When the State Farm team got ahold of him he promptly called me from a family vacation to make sure I was okay and let me know what to do from there. My agent has also been very helpful anytime. He's done his best to make sure to get me whatever discounts he could. He really didn't have to because they were already the cheapest insurance we could find around here.

The team who then handled my accident on a national level have been very quick and straightforward. I have had no problems with them. My medical bills have all been paid quickly with no issues. I received statements in the mail showing me everything they had paid and what the claims were for. I liked that because I could make sure that all the companies were on the up-and-up with their charges.

Thank you State Farm!



I_thumb_up State Farm is recommended by GodsPurpleRose

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