State Farm Review

Time to say good bye to the "good neighbor" after 30 yrs.  I had 4 cars damaged by hail Mothers day 2006   and State Farm  refused to cover a  Windshield broken by hail  saying  it wasn't damaged by the hail storm.  My  "Good Neighbor"   agent  who I went to H.School with  had  absolutely no influnce in getting  my windshield covered.  SF acts like I should be happy they will cover my  windshield .............If  I file an additional comprehensive claim and pay  another $100 deductable  (for something they should already be covering)   on top of the $400 I already paid on 4 vehicles.  They evidently expect to see ice sticking out of a windshield before they cover  it for hail damage.  I did wait  a long time (almost  2 yrs) before getting   the car with the broken windshield  fixed due to being busy .   State Farm initially said  my windshield was  previously damaged by a rock chip or broken  by a rock after  the hail storm.   I told them there wasn't any rock chip  but  they refused to have a second adjuster look at the vehicle  until I had my repair shop and Dent repairer  both tell them  they  also could not see any rock damage on the windshield..  State Farm  then agreed to have a second adjuster  look at the vehicle and he also  told  me he didn't  see any rock damage.   However,  State Farm   still denied my claim saying "they can tell the windshield  wasn't damaged by hail".    I'm looking for a new insurance company as soon as this is settled.    I  also filed  a complaint with  the NC insurance commission.  I've   always  known  that  I paid  more for Auto and homeowners  Insurance  with State Farm  than my neighbors  but,  I justified  doing that  that by telling myself  that if I ever had a claim,   by  me being a  30 yr customer and  having an agent who knew me personally  that   I would receive  great treatment .  This is obviously  not correct.   S.F  denied  my claim essentially  calling me a lair saying their  "claim  experts"  handle a lot of hail damage claims and they   can tell  that  my  windshield wasn't broken by a hail storm even though I  know for a fact it was  broken by the hail storm.   State Farm is not a good company to do business with is my opinion.