State Farm Review

State Farm is ruining my life. My neighbor above my condo unit flooded my home and cause toxic mold to grow and destroy my newly renovated unit. I was forced out of my home with a newborn baby. State Farm did not care that my new baby was couch surfing and would not cover the expense of a hotel, even though we had provided doctor's letters as they requested. Rather than settle my case (they are my neighbor's insurance company, BTW), they have opted to counter sue me for financial elder abuse because I asked this neighbor to pay for the flood damaged caused my her leaky sink! I was told by my lawyer that this was a "tactic" to get me to drop my case as I may need to spend tens of thousands of dollars to defend myself. I am just sick over this. State Farm has taken the last year of my life away from me. While I should have been enjoying my new baby, I have become a prisoner to their many demands for documents and DAYS of depositions while they try and make me out to be a bad person. All I wanted was for State Farm to pay for the damage that occurred while I was sitting home, enjoying being a new Mommy, instead, I have become a defendant and am being threatened of loosing my life savings. I had to spend $80,000 out of my own pocket to pay for the repairs. They offered me $5,000. I am so sad and sick over this. How can this even be legal?

Last edited on Jan 08, 2009 at 5:54PM

Most people do not take the time to read or even come close to understanding the Insurance Policy which they have just purchased. All coverages are spelled out very clearly in fact. Its funny how we take the time to point out what we do not like, and how we feel, but do not take the time to see what it is that we are really buying. Who's fault is that...

All insurance companies exist to make a profit, but customer service and getting what you pay for should be the driving factor. I've had State Farm for 16 years and you couldn't pay me to switch. I wonder if problems vary by state? I totalled my less than year old car a few years back, and they sent me a check for the current value-and DID NOT raise my rates. I also have my renters insurance with them, and about every other year I get a rebate check based on no claims. I'd say that's a good neighbor!

Last edited on May 07, 2008 at 11:05AM

Sorry you had to go through such an experience with them. I'm surprised the claims dept. didn't use their usual saying "can't cover it because it's an act of God!" They use that one alot

I had an awful time with State Farm too. I switched before we had any accidents. Thank goodness.

Last edited on Oct 30, 2007 at 10:16PM