State Farm Review

Overall 4.23 of 5 view all 483 reviews

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Rockerweezy
Valencia, CA

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Very reliable, at your service, friendly kind of service.

in debt, on a budget, saving a little

Pros

get to know their customers personally, proactive, professional, Great Agents, close to home, excellent service, Always there when I need them, Claims are paid quickly

MAY

2008

I have been with State Farm for a year now, I have my vehicles and home insured with State Farm.
I was referred to them through my brother who has been with them for about 5 years now. He praises
the friendliness of staff and excellent customer service they provide. I decided to give them a try and
am completely happy with the decision to do so.

In October of 2007 we experienced extremely high winds in my area, 70 mph to be exact. The aftermath left our wood shingled roof devasted with missing pieces in the street and lying all over our yard, front and back.
I decided to file a claim and was happily suprised to see how quickly State Farm went to work on the claim process. Within a week they had one of their employees come by and evaluate the damage and provide
a detailed report with an estimate of the damage. The report was reviewed by State Farm and within another week I received a call with approval of the coverage. In the following week, I received a letter and a check minus my deductible. I was amazed and grateful at how smoothly the claim processt went.

My agent Rick and his staff are very friendly, helpful and personable. They put me at ease and don't make me
feel dumb when I have a question about something.

I am a very happy and satisfied State Farm customer.