reviewer
loreviewer
Lake In The Hills, IL

Good agents, but overpriced

3 star rating

safe driver with a good record, safe driver, fairly internet savvy, your basic auto insurance user
Pros

    Great Agents, close to home

Cons
    High rates for drivers with tickets, Difficult Claims People

NOV
28
2007

I have found the agents of State farm to be excellent.  However the price is too expensive for the same coverage you can receive elsewhere.  Also, the claims department is difficult to deal with and they seem to contest any claim. 

 The people who handle claims processing actually suggested to my wife that she wasn't being truthful as to the extent of her injuries from an auto accident.  I know they base there payouts on some tables or book, but when a customer of 15 years who has only made 1 minor claim get's injured, the last thing they need to hear is their insurance company accusing them of exaggerating the extent of their injury, when all the medical documentation is to the contrary.



I_thumb_down State Farm is not recommended by loreviewer

D
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