Staples

Staples Reviews


www.staples.com



Overall 4 star rating4.00 of 5 (by 15 users)



40% of people rated Staples as 5 stars
40% of people rated Staples as 5 stars%
40%
40% of people rated Staples as 4 stars
40% of people rated Staples as 4 stars%
40%
8% of people rated Staples as 3 stars
8% of people rated Staples as 3 stars%
8%
7% of people rated Staples as 2 stars
7% of people rated Staples as 2 stars%
7%
7% of people rated Staples as 1 star
7% of people rated Staples as 1 star%
7%
87% 87% of people recommend Staples 13% of people don't recommend Staples 13%
 

Staples Comparison

4 star rating Most Helpful
Favorable Review
AUG
20
2007

Shoppers looking for printer paper, folders, pens, envelopes, and other office supplies do not need to look very far on the world wide web to find an on- line retailer. Stores like this are plentiful, and one site that is very popular for making this type of purchase is Staples.com, a web resource for...

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2009 VIP
home-office user

Bryan-Carey
Houston, TX
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1 star rating Most Helpful
Critical Review
JUL
7
2009

I am someone who used to buy all my computers from Staples and the vast majority of my office supplies, too. However, I have to say that I will never buy another computer from them again. I even shudder now to buy so much as a pencil there. Let me share with you a little story...

In late, late December...

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2009 Contributor
daily computer user, not rich

Billings1746
Bainbridge Island, WA
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Staples Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 13 of 15 sort by: most helpful | date | rating


1
helpful
vote
daily computer user, not rich, a bargain hunter, budget conscious, Every day computer user, like to hunt down bargains, the family shopper

SEP
13
2009

Thanks to the recent closing of a couple of Office Depot stores near me, Staples is the only large office supply store nearby. The store near me has a nice selection of office supply items, at less than full retail price. However, their prices are not competitive.

I have found that Office Depot's prices are a little less that Staples on the iterms I use - pencils, pens, storage, paper. Plus, Office Depot usually has online coupons available for purchases of $50 or more and Staples does not.

Where Staples really shines, though, is their rewards plan and specifically their rewards for recycled cartridges....

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3 star rating
2009 Writer
Saxguy
Skokie, IL



1
helpful
vote
quality conscious, a creature of comfort, Cost conscious, looking for comfort, willing to pay for quality

DEC
3
2007
I recently purchased a desk with a hutch combo at Staples.com. At first the price was very reasonable which of course I like. When I received it and upon opening the boxes I found some minor scatches on the wood. I decided that it was fine and continued to put the items together. When I was just about done I noticed that all four corners of the desk was completely chipped and broken. The hutch was scratch badly, I right away called Staples and made a complaint but to no avail nothing was done so I emailed them and I am still waiting for their response, I talked to my wife and we both decided to... read full review »
2 star rating
2009 Reviewer
Plantman0819
Hammond, IN



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1
helpful
vote
home-office user, a home-office user, a home office user

NOV
14
2007
Great place for office and home supplies. Store is clean and employees are well trained to help with good knowledge of products and services. Wide range of products from which to choose and great set up in the copy center as well. There are also enough employees throughout the store to get assistance if you need it.
4 star rating
reviewer
msaloette
Spokane, WA



D
quality conscious, not rich, busy mom, a bargain hunter, value conscious, budget conscious, a comparison shopper

OCT
4
2009

Staples employees, in the Spokane Valley, Washington store have gone above and beyond in customer service.  I was searching for a laptop for my son and stopped in to see what was available.  After looking at several different models, I found the perfect laptop and was well informed of the additional warranty that was available.  Because my son has seizures, I wanted to make sure that the laptop would be covered for accidental damage should he have a seizure and drop the laptop.  I was assured that the coverage was for accidental damage which is just what I needed and they even checked to see...

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5 star rating
reviewer 2009 Contributor
rulerof5
Priest River, ID



D
budget conscious

APR
25
2009

Staples provides great customer service. The lines are never long. Whenver there are more than two people waiting, 90% of the time a manager will open a register or call someone over the loud speaker to open a register. The aisles are easy to navigate and the aisle ender signs are accurate and easy to read. Teh furniture is sturdy and can blend in with almost all accessories. The office supplies are always stocked; even the sales items are always stocked! I can always count on customer service helping on the floor. As for receiving help with laptops and desktops, Staples can improve. There is no...

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4 star rating
reviewer 2009 Contributor
sme7500
Altamonte Springs, FL



D
purchasing for work

AUG
20
2007
If you manage a small or large business, save yourself time and money by ordering online at staples.com rather than running out to the store.  The item selection is vast and you never have to carry the bags home; just unpack the boxes when they are delivered, usually the next day, to your office.  Delivery is the best invention to managing your precious business time.  And, if you are rewards member, there is always something you can use in the weekly online coupons.  Don't forget the copy center at Staples!  Again, great quality and efficient production of color or black and white documents... read full review »
4 star rating
reviewer
SouthernbyChoice
Wilmington, NC



D
money well spent

DEC
13
2007
The other day I shopped on-line at Staples.com and spent about two dollars and two cents; twelve cents tax. I got free shipping and my order arrived in less than 3 days. I was kind of amazed. As long as Staples keeps variety, good quality, fair prices, fast delivery then I surely recommend it to anyone.
4 star rating
reviewer
sarang
Hanover Park, IL



D
purchasing for work

AUG
20
2007
Ordering online from Staples.com was easy. They had the products we needed to get. Invoice was clear and easy to read. No delivery cost (because we order more than $50) and the delivery time was minimal and prompt.
We will definitely use them to order supplies again.

5 star rating
reviewer
PaulaZ
Logan, UT



D
an online shopper, a bargain hunter, value conscious, daily computer user, on a strict budget

NOV
7
2009

Staples makes my life so much easier with the home delivery.  Place an order today have it the next business day 9 times out of 10.  delivery drivers are polite and will always bring in the heavy stuff.  No other store delivery compares. 


5 star rating
reviewer 2009 Contributor
MommaDO
Owings Mills, MD



D
Every day computer user, a bargain hunter, an online shopper, daily computer user

SEP
18
2008

love staples, their products and services.

online shopping is very convenient.

 


5 star rating
reviewer
stephLinbos
Andover, MA



D
picking up after pets

FEB
19
2008

I'm a busy person, so I don't have a lot of time searching websites for exactly what I want.  That's why I LOVE Staples.com.  It is the easiest site to use.  They even save the things I order the most so that all I have to do is 'check mark' it, to reorder it.   They don't inundate you with a lot of offers you aren't interested it.    And the Customer Service is OUTSTANDING.  They really do ship in ONE DAY on most things, as well.


5 star rating
2009 VIP
jasyjen
Jacksonville, NC



D
money well spent, practical, TRYING to get organized

DEC
22
2007
I love staples online.  They have the best prices as far as I can see.  They even beat what's out there on E-bay!  Their shipping is also a good deal!  Staples is the way to go. I ordered hanging folders manila folders and a calculator and their shipping was so quick.  I was very surprised.  Their products are pretty good.  I got this bubble calculator which is good but a bit hard on pushing the buttons.  Another thing was you weren't able to pick the calculator color online it was whatever they decide to send you. Luckily they happened to send the color I wanted which was hot pink. ... read full review »
4 star rating
2008 Writer
Natasha66acting
Garden City, NY



D
home-office user, a busy person, TRYING to get organized, practical

DEC
13
2007
I absolutely love Staples - both online and in the store.  They have almost everything you can need for work or working at home.  I have only had two problems with them over the past few years - both were taken care of right away.  The first was with an order online.  The product arrived damaged and I e-mailed right away to find out how to get a replacement and by noon the next day, a replacement was delivered to my door.  The other was where a store manager refused to honor one of their coupons advertised in their flyer so I kept the coupon, went home and e-mailed their customer service and... read full review »
5 star rating
reviewer
peteh1970
North Port, FL



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