This is actually a review of two Staples stores - one positive experience (Missoula, MT) and one negative experience (Brattleboro, VT.)
I needed to copy and put together some workbooks for a workshop. The gent who worked with me at the Missoula location was excellent - more than helpful, personable, and made the time spent enjoyable.
My very happy experience lead me to go back to Staples - in Brattleboro, VT. The store wasn't as clean and the young woman at the copy desk gave me the monotone, "I could care less about this job" voice I have heard from high schoolers. Then, when I tried to use their papercutters, they were so dull, I could have trimmed my papers with fingernail scissors more successfully.
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